Trackon Couriers Complaints & Reviews

The courier no.[protected] is not delivered, although on there tracking portal showing out for delivery at Kanpur region. really very pathetic booked courier no.[protected] on 05-12-15 from Delhi to Kanpur, the courier reached Kanpur on[protected] but after that till date ie 12-11-15 no update on site as well as no delivery. Regularly approaching no one picking phone.

I sanjay patil placed order for an courier delivery from panchkula, haryana to wardha(nagpur), maharashtra. The order reached nagpur but then was returned back to panchkula and we recieved a mail from trackon head office that service is not available in this service. My courier was time sensitive and now its too late and the order is of no use to us. Why did they accepted the order if there service wasnt available

Hi, My father booked a courier from Varanasi on 17.11.2015 and this was the second booking of the same package which was returned in october Now for this second booking this time also they didnot delivered it and returned the package From past two months the package is getting rotated here and there On 3.12.2015 I called them and the said they donot have service in my locality due to which they cannot deliver Problem here is the packet two times come to bangalore from varanasi and gets returned Trackon people doesnot even calls, intimate about the courier I was ready to pickup from their office but these people they simply returned it Please take serious action against them

Tracking ID :[protected] The courier company says" They will not deliver to my address as it is not under their service area, ironically their office is just 1.5 kms away from my home". They have now told me that they have already returned the packet back as they are unable to ship. How come they accept the orders when they cant deliver it. Also they are not telling us on why they cant deliver the order.

We couriered one Brand New Allen Solly Women's jeans to Meerut from Agra through Trackon Courier dated 6/11/2015.when the person received the packet in Meerut found some other local old t shirt inside.
When I complained to Trackon customer service they replied us to contact branch office of Trackon and branch office & booking office not doing anything in this regard.
L.R. No[protected]
Dated 6/11/2015
Jeans Style code AWDN515C02291
Size 26 waist
MRP 2599/-
Trackon should compensate the amount of jeans

I have sent the above referenced shipment from Bangalore to Beawar, Rajasthan. This is actually a return shipment to seller for one of the orders placed on a ecommerce site. When I tried checking with customer care, I was told that the shipment was delivered on 20th of October itself. I requested them to update the same online and they mentioned that they would do it in couple of days about 3 weeks ago. Since the status is not updated as delivered, the ecommerce site is not processing my refund. Also, the seller doesnt respond to my calls or emails. I have also escalated this to track on customer care via all the mail ids available. However there is no response till date. Please do the needful. Thanks.

Dear sir,

I am very sorry to quote that your service is to poor below details are self explanatory. a parcel was lying at your office since 09.11.15 till date i haven’t received the same till today i. e. 20.11.15 (almost 11 days).

When i talk to trackon courier agra number [protected] your person told me to collect the parcel from there bye pass office, agra or mail to h. o.

This is the service i expect from “trackon”???

After involvement of there h. oi haven't received the courier.

Shameful thing!!!


Status of awb no[protected] not updated
Details
From to man. no. date time
Trans yamuna hub delhi head office[protected] v[protected]/11/2015 21:11
Delhi h. o. agra[protected] [protected]/11/2015 04:19
Agra agra-ii-[protected][protected]/11/2015 16:53

Regards,

Navindoo saxena
Mobile [protected]

Hi,

I have sent one courier from Mahesana (Gujarat) to Belgaum (Karnataka) with consignment number:[protected] on 3rd November. Please find below the copy of Shipper in attachment:

Then I tried to track the consignment on their website which says that it has been dispatched for Belgaum from Yeshwantpura on 13 November. Now it has been almost 6 days but the package is not delivered yet.

And track on People are not giving any updates on the same

I don't know whether they have missed my package or what. but from now onwards i will not recommend any one to use this courier service.

Thanks,
Swapnil
[protected]

Dear Sir, I had sent a courier on 07/11/2015 via Consignment number:[protected] from Sonipat Haryana. The recipient’s name was Mr Ashok Purvaha, and the address was B – 250, Malwa singh Block, Asian games village Hauz Khaz. New Delhi. 110049. The internet shows that the consignment is delivered but the recipient has told me that it is not delivered. Please help me in tracing the consignment.

My name is Madhu Babu, I had ordered memory cards on whaaky.com and after long waiting on 17th Oct 2015 they had shipped my item in trackon courier service with tracking number[protected]. Till now the product is not delivered to me . and on i.e 30.10.2015 i surprise to see that in their website it showing as delivered on 28.10.2015 with signature. At first i want know the following from courier company

1.To which address you had delivered the item?
2.Who had received the courier?
3.During delivery did you check my id card?If checked provide my id card number
4.Do you call me before item delivery?

I tried to contact over telephone but whenever i called they are telling busy.

I mailed to entire regions on 30th Oct 15, 1st Nov 15, 4th Nov 2015, 13th Nov 15, 14th Nov 2015 & 16th Nov 2015 but no response from any region.

Lucknow region contact numbers are as follows but they didnt give you the proper answer.

[protected], [protected], [protected]

I had ordered on below address

MADHUBABU CHINNAMSETTI, C/O VIJAY NIRMAN COMPANY PVT LTD, PAARTH AADYANT BUILDING, SULTANPUR ROAD, BESIDE ARJUNGANJ FLYOVER, BACKSIDE OF BEST PRICE, NEAR INTERNATIONAL CRICKET STADIUM,
LUCKNOW, UTTAR PRADESH-226002


I hope you will understand my situation positively.


With Regards,
MadhuBabu,
[protected]

I have sent 14 boxes of chocolates packed with 2 loose packets. they were found stolen when box is opened, broken and some of them were empty. While packing owner of Housing board office he was saying himself of stealing the chocolates when i will go from there. My loss is of 7000/- and though not provided correct information after reaching again and again they were shouting at customers saying "jo karna hai kar lo", Please provide solution Tracking number[protected]

No delivery Have send courier from ahmedabad, mumbai on 30.10.2015 and today is 05.11.2015 still the courier is not delivered, since yesterday i am calling ahmedabad office no proper response they said person has left for deliver yesterday at 3.00 and still they have not reached the destinatin, even if a person crwls and come they should have reached by this time. System shows out for deliver on 05.11.2015, it take 2 days for the courier to come from mumbai to ahmedabad and from they are taking three days to deliver, Worst service. Tracking no :[protected]

The docket no[protected] was sent from my Pune office to my Bangalore address on the 30th of November 2015 and I still have not received the same.. They landline numbers that they have provided there is no response from that at all.. It just keep saying that its busy... They don't have the courtesy to respond and they are the worst courier company. We need to do something to stop this type of irresponsibility to the consumer's

My father has sent me some documents from city-gaya through trackon couriers company on 20 august. Its tracking number is[protected]. Is has to be delivered in dehradun. It is showing that shipment has reached dehradun on 28 august.. But till now i did not received my courier. No any contact no. Is working which is given in courier website. So please take some strict action towards this. It contains some important documents.

Sir/madam
I have ordered bed set vide order id:[protected] having bedsheet, pillow covers and ac comforter for rs.2299. Oo and also i paid rs.99.07 for shipping and delivery charges. The courier did not give the packet in the address and telephoned to me to collect from their office at sahidnagar. I went and spent rs.540.00 for taxi fare.

It is not expected from reputed amazon. Please blacklist courier and compensate my extra charges.

This is with reference to the above subject and i record with deep regret that on my enquiry with the recipient it was given to inform that the said document have not been delivered by you. It is surprising that the recipient is located at and was couriered from your branch from mumbai but although 3 months have passed you have not bothered to inform me nor you have taken any step to deliver the document.
Compliant against trackon couriers pvt ltd courier no[protected] not to fulfill the following promises whieh are given below

(Customer satisfaction trackon promises : - 1. Honest commitment & prompt feedback. 2. To take the ownership to solve any queries. 3. To keep in touch with customers for getting information of our service commitment. 4. To take care of all customer requirement and applied accordingly.) the document was to be delivered on urgent basis on datead 07/10/2015 to umar ali r/o old chana pora lona mohalla sirnagar, kashmir but it is not being yet received you have thus put me into great financial loss which i hold you responsible.

I hereby claim upon you to compensate the losses suffered and mental agony i have suffered within 8 days from the date hereof, failing which i shall take up the matter with the consumer forum for ventilating my grievance and seeking relief which please note on the grounds of deficiency in service.

Please acknowledge the receipt.

From
Sumit satija 4
1135/11 govindpuri kalkaji new delhi [protected]

Please find attached the receipt of the courier done from Aligarh on 19th of October. This courier has still not reached the mentioned address at D3/3405, Vasant Kunj, New Delhi. When I try to track it online, it shows me a date in year 2019 and when I try calling Delhi customer care no one picks the call. Please findout on urgent basis on what is the status of order number[protected]. Thanks, Nitin [protected]

My uncle submitted the courier at samastipur, bihar with curior no[protected]. and today is 21/10/2015 ...3 days i have an emergency for that parcel .and parcel cant be tracked.it means it do not reached to patna, bihar.i want that curior at ankleshwar, gujarat(393010).i thought it will reach within 3 days and i think parcel is now also in bihar.how can it reach to me within time it make ma a great loss.i dont know what to do know. hoping positive responce Aman Kumar Thakur [protected]

Hello, my parcel has reached in Bangalore at 12th OCT but still i haven't got my parcel. today is 9th day, could you please let me know when i will receive my parcel. Even you customer service is worst, they don't respond properly. Regards Rakesh Mishra

This is regarding a complaint of my missing certificate which i was suppose to get via paid service of Trackon. Consignment number is[protected]. It would have been better to get this by Post instead of courier from Trackon. Got to know that one of my educational certificate is missing when i checked the status online which says it has been delivered. Called the Rajouri Garden office and when someone picked up the phone named Bablu. He told me that it has been delivered and i signed it while receiving. After some time that delivery boy came to my place sayig he received a call fron office it was his mistake when he did throw the envelope on ground floor assuming someone will pick it. No one is there on ground floor during those days. When i called the office again - i was told by Bablu that he cannot do anything and he was least bothered. He can send the delivery boy again to search at your place and disconnected the call. Is this what a courier service i should be getting where delivery boy is not delivering the parcel and signing on receiver's behalf which is a crime. Also post paying for delivery - not getting the product. Disgusting..