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Trackon Couriers Complaints & Reviews

www.trackoncouriers.com

1

Updated: Mar 5, 2026

Complaints 3303

Resolved

418

Unresolved

2885

So far, so good. Trackon Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Trackon Couriers will keep up the work and continue to help more customers with their concerns even better 🤝

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Trackon Couriers reviews & complaints page 16

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AWB NO. [protected] not delieverd

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The IT/NSDL have sent me Trackon AWB number. My PAN Card was shipped on 15-Jul-2022 via Trackon. Today is 20-Jul-2022 and the AWB tracking status informs me that it is Out For Delivery since 18-Jul-2022. It has not been handed to me till now and there are no updates.
I am in a bad fix since a deal is getting jeopardised because of this delay.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 22, 2022

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 26, 2022

We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 4, 2022

We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in

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Address: Indresh kumar Mangal ,6/92 Krishna nagar rangbari kota,7737487648,9269594930

Dear sir/mam
My pan card dispatched with tracking ID[protected] on 02 July which reached at kota on 05 July and showing delevered on 07 july, but I have not received this, when I call to delivery boy Mr. Ramhet Nayak[protected] who asked me to collect from his emitra shop which is near by ramcharan circle. Otherwise he will return back the courier. Please late me know where is my pan card and when will I get this.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 22, 2022

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 26, 2022

We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 4, 2022

We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in

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Dear sir

i am from tanisha international

consignment no:[protected]
buyer name : pravin yeole
address: chief engineer (navy) military engineer services
station road visakhapatnam - 530004,
visakhapatnam, andhra pradesh-530004, india
contect no. : [protected]

we had booked the consignment for vishakhapattnam from your ambala branch but it has not reched our buyer yet.

I have made consignment a booking on 15th june, 2022 . It was send for vishapattnam on 22nd june, 2022, thenafter no any updates for this consignment.

Plz check this and update me

thanks & regards
anmol
[protected]

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Address: Tootwari road Gaya

I could not track my pan card with my awb number.Please fix my issue.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 22, 2022

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 26, 2022

We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 4, 2022

We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in

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Tracking number:[protected]
It has reached domlur, Bangalore branch on 7 July. But still not delivered to me. I'm staying very close. Nobody is picking Trackon domlur landline number. I was given a person 'pandith' mobile number. He is not at all bothered to listen. Please deliver the courier as soon as possible.

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I place couriers at[protected] Ahmedabad to Delhi, but still not received and too late. I paid 800/- rupees couriers charge as flight couriers.

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Address: Turbhe

Mene 7.7 2022 Turbhe se is faltu services se courior Kiya. Destination me 09.06.2022 sangamner ko mila hub me. Lekin aaj 14.07.2022 hai abhi tak address pe nhi gaya. Online jo number Diya hai hub ka uss ne job resign kar ke 5 year hua hai. Abhi tak company ko pata nhi. Uska number provide kr rahe hai. Mera destination address City me hai sabse bada college hai. Phir b nhi gaya. Turbhe valo ko call kiya aise lagta hai mere upkar ke liye baithe hai. Subah call back krne vala tha dopehar hui abhi tak nhi aaya.

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D

Dhananjay r Tambe

Jul 14, 2022

Mujhe bol raha hai nashik me barish hai nashik or sangmner me 50 km ke aaspass distance hai

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Address: Panjagutta

AWB no:[protected]
Trackon status on my AWB no says that my pan card has been dispatched on 8/6/2022. Its been a month and I still havent received the pan card yet.
I called the office multiple times, no one is answering the calls. The customer care service is not responding. There wasnt any information regarding the status also. I haven been waiting for the pan card since a month. Please resolve this issue as soon as possible since it is a matter of high urgency.

Aug 5, 2022

Complaint marked as Resolved

NSDL has contacted me asking for the PAN number. After few days, trackon has contacted me to collect the pan card at their office but I refused to collect it since it is too far from my house and i personally think it is the responsibility of the delivery agency to do the same. After 20days from the complaint, they have delivered it. But I personally was'nt satisfied with the delivery service. PAN card is a matter of urgency and importance, they shouldnt be taking this much time for the delivery. If there was any issues, they should be reciprocating it to the customer and has to take the accountability for it (basic work ethics).

Trackon Couriers customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 18, 2022

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 26, 2022

We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.

Bhavana Boddapati's [Complaint's author] reply, Aug 5, 2022

thank you, it has been resolved.

M

mayurkhatri

from Mumbai, Maharashtra

Aug 8, 2022

Trackon courier service did not delivered my pan card but updated the status as delivered with signature.

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Hi Good evening,

I called Mr Megharaj from Ballary Trackon courier services due to delivery enquiry but without asking any consignment details he started using very roude & rough language like is is there Appa Amma are there are not for that consignment. Kindly advise him some professional language how to talk with customer when they call .

Thanks & regards;
Mallikarjun

Trackon Couriers customer support has been notified about the posted complaint.

Jul 12, 2022

Updated by Mallikarjun Malashetty Consignment Number:
[protected]
Mobile/Phone Number:
[protected]

Hi Good evening,

I called Mr Megharaj from Ballary Trackon courier services due to delivery enquiry but without asking any consignment details he started using very roude & rough language like is is there Appa Amma are there are not for that consignment. Kindly advise him some professional language how to talk with customer when they call .

Thanks & regards;
Mallikarjun

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Address: room number 6, R k mansion, 20th J Cross Road, Ejipura

9 june 2022

I have parcelled my laptop from indore to bangalore via trackon courier service but when i recieved my laptop in hand. it was damage from right corner completely, case is broken. sender had packed this pracel properly but due to external pressure during transportation it was broken

requesting for amount to repair my laptop 10, 000

best regards
shankar shakya

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Hi

I have ordered apple watch and band from jalandhar caseloon and it was packed well, when i reciced the parcel it seems to be opend and recived only strap and tge watch was missing from box

Stolen

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Pan card not delivered for more than 10 days. Deliver urgently awb[protected]

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 12, 2022

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 13, 2022

We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 19, 2022

We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in

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Address: A-13 Saujanya Township,

Website: www.trackon.in

My PAN Card has been not been delivered and tracking status shows out for delivery since 01/07/2022. I tried to contact with the customer support but they no response.
The package was at my city on 30/06/2022.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 6, 2022

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 8, 2022

We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 13, 2022

We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in

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I were to recieve my PAN card through courier for which I recieved an SMS on 22nd June 2022. Trackon couriers were assigned for the job and the expected time of delivery was in around 2 or 3 days. However it took 10 days for the courier to arrive on 2nd July and the delivery man charged Rs. 30 Without any receipts. When asked for receipt he informed there will be no receipt for this charge and said we had to physically go to the Tambaram post hub to collect the courier for no charge to be levied.
Additionally I would like to condemn the IT department of the government for giving the courier job to such unreputed, poor service couriers companies.

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Address: SUBHASH NAGAR,NEAR RAMKRISHAN SANGH,BANDEL JUNCTION,HOOGHLY-712123

The pan card got dispatched on 24th June, 2022 and it reached my nearest hub on June 29th, 2022. But it hasn't been delivered yet. The govt must not send the important documents via these kind of courier services which offer poor services

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 4, 2022

Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 8, 2022

We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 13, 2022

We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in

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Address: W10110-BALAGANJ, UTTAR PRADESH

Dear. Trackon Couriers Team

Greetings of the day
I would like to Inform you that Actually My courier is late. Please get my delivery done I need a to much my courier

My delivery number[protected]

Thank you Team

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Address: Panipat haryana

I am receiver and my order was coming by trackon but its been 11 days they are not even responding and my expensive clothing have misplaced through them kindly ask them to compensate

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My pan card was dispatch on 06/06/2022 and was received by rajkot city - 3 on 13/06/2022. Still I have not received my pan card and they are also not answering my query and are very rude in relpy. My bill no. Is[protected]. Please do needfull as pan card is very essential document.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 1, 2022

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 1, 2022

This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.

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My Pan card came 3 months before at my nearest Trakon office once they called and asked me to collect from their office as i was out of city I requested them to deliver at my home. But they didn't . I complained then they again called to collect the same from there office, and refused to deliver. To close the complain they marked that consignment delivered on 13 may, I complained then they again reopen and once again show delivered on 31st may. I called several times and asked for DRS but they did not provide and do nothing.
AWB[protected]

Jul 9, 2022

Complaint marked as Resolved

I received my Pan Card on 8/07/2022

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jun 29, 2022

Kindly DM your PAN / application acknowledgement / Token number or other transaction details or write us [protected]@proteantech.in to check and resolve your concern.

hkarj's [Complaint's author] reply, Jul 6, 2022

PAN application 063059701282723
Pan HKXPM2335A

hkarj's [Complaint's author] reply, Jul 6, 2022

your email is protected it is not visible to me, I commented few details, if you need any further please mail me [email protected]

A

Anna bare

from Surat, Gujarat

Jul 1, 2022

Same bhai Mera bhi abhi tak delivery nahi vuha worst experienc in my life with tracon courier and NSDL

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 1, 2022

We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 5, 2022

We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in

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