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Updated: Jun 16, 2025
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Trackon Couriers reviews & complaints page 17

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Y
Yahia
Apr 28, 2022
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Address: Delhi
Website: www.trackoncouriers.com

My PAN card dispatched by NSDL from Mumbai on 11-Mar-2022 through TRACKON COURIERS. It has reached to my location(Hyderabad) on 13-Mar-2022 itself. Still they didn't delivered my courier to me.
On daily basis I am calling to their customer support and their Hyderabad office several times. Neither they are lifting my calls nor delivering the courier to me.

It seems like a fraud company. I have seen more than 3000 complaints on this TRACKON COURIERS in consumer complaints forum. Please look into this.

Please help me in this issue as they can misuse my PAN card.

Attaching the consignment tracking screenshot for your reference.
Trackon Couriers customer support has been notified about the posted complaint.
Apr 28, 2022
Updated by Yahia Please read month as APRIL instead of MARCH
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Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
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We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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    V
    vvipnoida
    from Noida, Uttar Pradesh
    Apr 27, 2022
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    Address: GREATER NOIDA WEST

    Consignment number [protected] reached Hyderabad on 22.4.22 at 11.51 am but not yet delivered. Poorest service in Hyderabad. It contains medicine to be sent in person to USA. Kindly ensure quick selivery today
    Trackon Couriers customer support has been notified about the posted complaint.
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      O
      OverlordN
      Apr 26, 2022
      Jan 15, 2023
      This thread was updated on Jan 15, 2023
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      Resolved

      Ordered a new pan card, which was shipped via trackon Courier. it reached my city on 09/04/22, today it's 26/04/22 but still haven't received it. No contact information is available to contact them.

      Consignment No:[protected]
      Jan 30, 2023
      Complaint marked as Resolved 
      Trackon Couriers customer support has been notified about the posted complaint.
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      Had to go get the package myself but got it on April 28 2022
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        N
        Nishat Jilani
        from Delhi, Delhi
        Apr 26, 2022
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        Address: Delhi

        I am the receiver of a parcel consignment no. [protected]sent from Udaipur. to Delhi.. The consignment had reached Batla house sn it early I was very rudely told that d on requesting to deliver it early I was tld very rudely that the time is till 6PM..the conversation was very rude Again reminded to deliver then the person stopped picking up my phone... Finally picked up and told very rudely not to ring up for reminder... The courier boy lied that my phone was switched off although I was constantly with my phone... Network was also proper... I believe one should not take your services at all coz yoy make the customer feel as if he/she is being given free services and should not demand anything
        ..
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          S
          snehaviki
          from chennai, Tamil Nadu
          Apr 25, 2022
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          Address: Sriperumbudur,Chennai
          Website: Courier Missused

          My complaint has already registerd on April 2022 1st week itself regarding this courier issue informed to sriperumbudur area incharge & chennai head office. I sent mail to customer head office but still no response from anybody. Everybody knows this issues but noboy take care.

          Courier has misused by branch office & Team. I have a evidence whatsapp meassage
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            S
            ShaharshDwivedi
            from Lucknow, Uttar Pradesh
            Apr 21, 2022
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            Address: 3135A, nyaymarg katra road, Basti, UP, India

            21 April 2022
            I received a sms througg my mobile -[protected] on date 11.05.2022, nsdl team replied "Data updated for PAN ************* . Card sent by TRACKON AWB ********** will be delivered in due time. Visit https://tin.tin.nsdl.com/pantan/- NSDLeGov .

            when i checked shipment status AWB Number on website: https://trackon.in/Tracking/t1/Single Tracking

            its Error! Request Failed due to reason, Not a Trackon AWB No / Invalid Reference No/. Old Shipment.
            +1 photos
            Trackon Couriers customer support has been notified about the posted complaint.
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            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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            We request you to refer our response sent from the email ID [protected]@nsdl.co.in for your reference.
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              G
              gargag
              from Delhi, Delhi
              Apr 20, 2022
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              Sir
              I want to inform you that delhi branch executive mukesh is doing fraud with trackon.
              I handed over him 2 packets on 18 april for which he gave mai 2 slips ..
              And said they will updated on 18th night..but today is 20th and they are not started yet ..also i have contacted him .he said that packets are gone away .company server is not working..
              But you have to take strict action against him he make fake slips to customers ...and parcels get lost...
              Tracking
              [protected], [protected]
              Take away back membership from him
              He is doing fraud also ruin name of company
              I have attached both slips
              +2 photos
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                M
                [email protected]
                Apr 19, 2022
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                Courier booked from Ludhiana to Jalandhar on 16th April 2022 and reached Jalandhar office on 11.08am on 18th April 2022, i.e 3 days to cover 50km, today Jalandhar hub office executive called me at 3.15pm and denied to deliver parcel .
                Asked me ur area is not in our delivery zone then why trackon picked courier from Ludhiana just sake of money and later harsh reciver .
                I filed complaint and called customer care many times but the executive try to convince me or not listening me ...very bad service and behaviour by executives.
                +1 photos
                Trackon Couriers customer support has been notified about the posted complaint.
                Apr 19, 2022
                Updated by [email protected]                 Need action immediately
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                  R
                  RK Pareta
                  Apr 14, 2022
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                  Resolved

                  Address: shop no.1,2,3 Radhika apartments coral park

                  My couriers not recive but couriers status is deliverd
                  plesse cheak and update

                  Add= shop no. 1, 2, 3 Radhika Apartments Coral Park
                  Mob. [protected]
                  Apr 17, 2022
                  Complaint marked as Resolved 
                  complaint not sholv
                  Trackon Couriers customer support has been notified about the posted complaint.
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                    A
                    amar007
                    from Mumbai, Maharashtra
                    Apr 11, 2022
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                    Address: Diva East (thane)

                    Team,

                    This is to inform that trackon courier booked my article from Pune to be delivered at Diva(Thane) but today I received call from Trackon courier (thane) saying that they won't deliver. Request please help so that they deliver my article on priority at my place and don't harass customer like this anymore.
                    Courier# [protected]
                    Thanks
                    Amar Joshi
                    [protected]
                    Trackon Couriers customer support has been notified about the posted complaint.
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                      A
                      ashaspawar
                      from Mumbai, Maharashtra
                      Apr 7, 2022
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                      Address: Mumbai- ghatkopar

                      I have not received my courier via bill no. [protected] which was showing status of delieved as on 10th jan 2022, I have contacted many times on below contact details [protected] /[protected] /[protected] for Ghatkopar centre, only once they listen complaint but after they do not receive the complaint
                      Trackon Couriers customer support has been notified about the posted complaint.
                      Apr 07, 2022
                      Updated by ashaspawar                       Consignment Number:is[protected] instead of above
                      Apr 07, 2022
                      Updated by ashaspawar                       Consignment Number:is[protected] instead of above
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                        S
                        Sumbha@01
                        from Satara, Maharashtra
                        Apr 6, 2022
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                        Address: Mumawle,ta.jawli.dist,Satara,maharashtra

                        My pan card was dispatched through Trackon from nsdl in date 11 march 2022 but he not delivered.i try to contact with him but no budy put call .
                        No any update on his website when I try to track my courier only one location see their since 25 days.pls ban Trackon courier company very worst experience.
                        Trackon Couriers customer support has been notified about the posted complaint.
                        View replies
                        Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                        Reply
                        Sumbha@01's [Complaint's author] reply, Apr 11, 2022
                        My aknowlegement numbet-
                        881056250259290
                        Sumbha@01's [Complaint's author] reply, Apr 11, 2022
                        Pls stop dispatching pan card through courier company pls earlier send my pan card through indian post I am waiting since 1 month
                        We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                        This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
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                          G
                          GoyalNikita
                          from Jaipur, Rajasthan
                          Apr 4, 2022
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                          Highly disappointed!!!
                          They have charged us Air shipment amount and still dispatched from normal cargo without informing us.
                          On 30 March we have dispatched our courier and they have given assurance to deliver the same by Friday which again was not done.
                          Even after regular follow up there is nobody to assist and help in this issue.
                          Till today (4 April) there is no guarantee that when the courier will be delivered.
                          ** PLEASE REACH OUT TO HELP ASAP**
                          Trackon Couriers customer support has been notified about the posted complaint.
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                            S
                            Sheikh javead
                            Mar 31, 2022
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                            Address: Vpo. Manatha teh. Hadgoan distt. Nanded MH pin code. 431712

                            I am sheikh javead
                            I booked in 26 March 2022but online track on 30 March 2022 trackon courier
                            Written in reapply me [protected]@gmail.com
                            Mob. No. [protected]
                            +1 photos
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                              B
                              Baskar0837
                              from SALEM, Tamil Nadu
                              Mar 31, 2022
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                              My PAN Card has been not been delivered and tracking status shows out for delivery since 21/03/2022. When tried to reach customer service no response on any of their numbers. Tried reaching Customer Care, Hyderabad, Mumbai and Delhi Hub contact number but no response from anyone.
                              +1 photos
                              Trackon Couriers customer support has been notified about the posted complaint.
                              View replies
                              Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                              Reply
                              We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                              Reply
                              We hope your concern is resolved now and for any further query, kindly write us at [protected]@nsdl.co.in
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                                L
                                Litta Blessy
                                Mar 30, 2022
                                Resolved
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                                Resolved

                                Showing invalid Trackon number

                                In nsdl website when i checked my pan card status, it shows pan card dispatched on 25th March through Trackon couriers but when i checked my pan status on Trackon website it's showing error invalid Trackon number...
                                +1 photos
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                                V
                                VEEJAY BHANDARI
                                Mar 30, 2022
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                                My AWB NO IS[protected] he was not delivered me in home. he was told me after 7 days come and pick for my office. I m suprised for his answer he dont call me 6days. I think you change your name for Trackon courier service to Trackon road service . becahse your delivery service is worst
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                                  P
                                  Pritha Bandyopadhyay
                                  Mar 25, 2022
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                                  Website: trackon.co.in

                                  I cannot track my order despite multiple efforts on Trackon. The order is from Hindsolutions with the AWB NUMBER [protected]. It has been many days. It's a fridge and it's already paid. Please see to it. I am really worried.
                                  Trackon Couriers customer support has been notified about the posted complaint.
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                                    V
                                    vishal_bharat
                                    from Patna, Bihar
                                    Mar 24, 2022
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                                    I am dropping this mail regarding my courier [protected]. I am following up with Valsad courier for the past 5 days but they are not sending my items to my delivery location. As I can see my item was delivered to the Valsad courier office on 19th March 2022 itself. daily I am calling and taking follow up. I am suspicious that they have lost my item. so that they are not delivering it. this is very unprofessional and very bad service provided by Trackon. I am attaching the Bill and screenshot delivery status. Please take action on the Valsad courier office.
                                    +2 photos
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                                      N
                                      Nik Chouhan
                                      Mar 24, 2022
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                                      My aunt has applied for Pan Card. However it is dispatched by NSDL through Trackon Courier but still they have not delivered us. From 16th of Mar 2021 it is showing in Japan Market while tracking the courier.
                                      Tracking ID[protected].Kindly take action on the same. It's very urgent
                                      Trackon Couriers customer support has been notified about the posted complaint.
                                      View replies
                                      Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
                                      Reply
                                      We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                      Reply
                                      We hope your concern is resolved now and for any further query, kindly write us at [protected]@nsdl.co.in
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