Hi Team,
I sent a courier through trackon on 27 May, 2021 from Hisar to Gurgaon at office.
The address was clearly mentioned, on the packet where u needs to be delivered. I got the call from delivery boy on my no. that a courior "FOR YOU". I was wonder that i sent the courior then how it is "for me". Seems the delivery person having lack of knowledge that how to deliver and where needs to be deliver. I clearly stated him that the courior needs to be deliver on the address which is mentioned on the packet.
Its been 5 days now checked that the tracking status, it showing R.T.O. which is really disappointed. There is no reason of sent back as the complete address of the office is clearly mentioned on the packet then why sending back? THIS IS REALLY DISAPPOINTED. The delivery person just did the formality, he even don't understand how important this needs to be deliver to my office. But due to the lack of knowledge of delivery boy, the status mark as" R.T.O. due to always closed." WHICH IS INCORRECT. OFFICE IS OPEN. then why the person mentioned as "always closed". Seems he even don't bother to go at that place and a false status is update.
Request you to please take action on this, instead of sending back to hisar please deliver to the gurgaon address which is mentioned on the packet. ITS REALLY URGENT TO DELIVER.
This is my first experience with trackon courior and because of issue i don't want to make this as a worst experience.
please do the needful and deliver the courior at address.
Trackon Couriers customer support has been notified about the posted complaint.