Trackon Couriers Complaints & Reviews

Courier sent on 28/12, paid 380/ for local service, not delivered today also, lying in east delhi hub.

Pathetic. Not going to use again.

Need Sign copy, material no received - Consignment no[protected]

Hi,
My name is Himanshu Bhatia. I delivered my hookah to a courier agency [The Professional Couriers] situated in Faridabad [NCR] @ NIT-5 location [Owner Name-Sanjay Bhati] on Dec-24'2020.

At the time of delivery I was charged extra money stating that package will be delivered within 24 hours of time.

Since then I was communicating with the agency to deliver the same & they were neither responding properly not behaving properly.

The package just got delivered to its destination on Dec-29'2020 into 4 pieces.

Reason for breakage is the courier agency delivered the package through bus & told the recipient to go to the bus stand and collect the package from there.

I received an sms from TIN that my PAN Card is processed and dispatched via Trackon courier on 19th December and will be delivered on due time.

On Dec 22nd, I checked the consignment AWB[protected] status on trackon website and it says out for delivery and the status has not changed since then.

I have tried to call the customer care for at least a 100 times but none of their numbers work[protected], [protected],...

Since 18/12/2020, Status Out for delivery .Don, t understand why???

Dear Consumer Complaints,

My Tracking/Consignment Number is[protected] and i have been trying to the contact the company representatives from from days, i have atleast called on 20 different numbers including the Customer Care number provided on the website. Sometime either they are picking up the call or completely ignoring it and have all the necessary relevent documents (evidence) to substantiate my claims as my product is stuck in their since 26th of December, as i need my specified product urgently, as of now i don't have much option left except seeking answers or justice, all i want is my consignment nothing else and i am really hoping that you guys will be able to help me in this difficult situation.
just for the record i tried calling local offices of Patna, Bihar multiples times but received no response, least i can say is that they are highly unprofessional and have no mannerism as how to talk to another person who is a complete stranger, let alone the conduct of this company and its employees with respect to talking to its customers.
But there is one exception, i was able to contact one person in boring road, patna office (contact no. [protected]) and he said he has not received the package at his office, so product is sitting in different office/warehouse in the same city but no one is bothered enough to deliver it to the customer as he might need it urgently but apart from all other methods failed miserbly.
i am having an apprehension that if dont contact you people, i will be not getting my product and i will be five pictures, out of which one pic if of tracking page the company and remaining 4 pics the call attempts made by me, for safety and security reasons i will blur the numbers and consignments number in the respective pictures.

Note : Before raising my complaint on this platform, i have gone through 100s of consumers complaints and requests that they haven't received their consignment (specially PAN CARD) or they are asking money like 50 rupees to deliver the product, for this i don't have to provide evidence .All you have to do is google search with right keyword or go through their Twitter Profile that's all.
at last i just want my product to be delivered !

I am registered for pan card and my pan card generated by nsdl and I get online print and also nsdl delivered my pan card through the trackon courier service on 10th December 2020. And my pan card received on trackon Courier at surat center on 14th December 2020. On 14th December 2020 my pan is for out for delivery as shown in trackon website but I am not received pan card yet.
My acknowledgement no.[protected] and my AWB no is[protected]

Kindly deliver my pan card because I have needy at that time urgent.

Dear Team,
I have a Tracking ID- [protected].
This product handed over to Trackon Courier Team on 12th December 2020 but till now i didn't receive my parcel.

Even Trackon Ranchi, Jharkhand Team have denied to deliver my parcel in my address.
I have shared my city address to them so that they can deliver my parcel but still i didn't get my parcel yet now.

Regards
Heritage Toyota
[protected]

A very important document of mine is coming through trackon courier AWB[protected] but they don't deliver it and call me to took my courier from jaipur jhotwara branch but for some reason I late to took my item but after that when I reach their they didn't reply me clearly they told my courier has sent back to jaipur headoffice branch and I have to took my courier from their
So because their irresponsible behavior i face many difficulties i want my courier delivered at my home as soon as possible

I am waiting since 3rd december since it received at my nearest hub and now they saying address not found, iam trying to contact them at aver number possible but all the numbers are either busy or off i dont know what kind of 3rd grade courier service is this.

I sended on courier on 22.12.2020.from meerut to delhi.meerut to delhi courier delivery time is 24 to 36 hours.but still my courier has not deliver.my courier track I'd is [protected].plz deliver this courier.my contact no is [protected].waitng for you reply

My nsdl parcel.airway bill number[protected] can't be found in the tracker.Nsdl cant give wrong AWB tracking number .

On 24the November i have sent a courier to gujarat from Track on courier. Even after a week's time the parcel had not reach to the customer I called up the courier guy and ask him to give status, I have been chasing him since a week but he was not able to answer me in a proper manner whether the courier has reach or not finally he accepted that the courier got misplaced by them.

I asked him what is going to happen next he added I will find the courier and return to you which took another week to confirm bit no result at the end.Then the guy started miss behaving and said do whatever you wish to i cant give you anything now.I request you all to pls look into the matter or else The next step can be harsh and all the things i would put up on twitter and going to lodge an complain o consumer court

No carefully survice for medical hospital goods
Lasy and when complained for this
The amit singh and radhe of track on owner using abuse.

Serious behaviour for the customer

The consignment was booked from Noida on the 7th of December, 2020 for Patancheru, Hyderabad (502319).
It has been over two weeks and the item has not been delivered. The tracking site shows delivery out of area. Tried contacting the respective hubs but the atttude of the people there is too casual. One Mr. Goutham who is the supposed incharge of the SanathNagar hub, where the package is stuck is not even picking up the calls. The customer care number is unresponsive. There is no proper redressal arrangement. This courier service is a scam. There is no proper complaint email id to mail and even the complaint enquiry on teh website is non responsive. Now my courier is stuck and have no way to know. The concerned official talk roughly and are not ready to help at all. I just wish for my parcel to be delivered to the address. would never use thsi courier service again. Its a headache.

Pan Card sent by NSDL on 18/12/20 but Trackon Courier tracking service is showing error i.e. Invalid Trackon No. / Detail Not found. My traCking no. Is[protected]. Kindly help....

My order consignment number[protected] is showing out for delivery from 19/12/20 and still I didn't got the parcel. The reason giving for attempted was given as address not found or no number, when I check with the sender he informed number is already shared with them.
Please contact me on [protected] asap and deliver the product.
Even customer care number is of no use ni one can contact through them as I am trying regularly from past 3 days with no sucess, I doubt how this company is running it's support if number are always busy or switch off.
Even I tried all numbers for others states aswell just to check if it works I am shocked to same issue with all states number.

Please take this seriously or I am going to legal steps on this.

Courier :[protected] is lying nearby and courier guy rajesh and his lead jalaluddin delivered at wrong society and even after clarifying rajesh did not deliver to correct place and asking additional money to fill his bike if i need the package. Since friday no one is lifting my calls and customer care once lifted and talked rudely- sector4 greater noida west. I even tried to other officials and dropped the email but no response. This is urgent package but trackon has least professional attitude to it work and customer. Pathetic service by trackon couriers

Its is showing that the parcel is delivered but I haven't recieced it yet..please help me in finding my parcel..try to reslove the issue as earliest as possible

I still doesn't receive my courier booked on 5th December 2020 while looking tracking it shows processing bag for tiruppur on 8th December 2020 still as on today date 20 December 2020 no response from booking office side its very worst response from your side herewith I have mentioned my courier details take the necessary action and send me the updated details

Tracking Details

Tracking Number - [protected]
Date 05.12.2020