The consignment was booked from Noida on the 7th of December, 2020 for Patancheru, Hyderabad (502319).
It has been over two weeks and the item has not been delivered. The tracking site shows delivery out of area. Tried contacting the respective hubs but the atttude of the people there is too casual. One Mr. Goutham who is the supposed incharge of the SanathNagar hub, where the package is stuck is not even picking up the calls. The customer care number is unresponsive. There is no proper redressal arrangement. This courier service is a scam. There is no proper complaint email id to mail and even the complaint enquiry on teh website is non responsive. Now my courier is stuck and have no way to know. The concerned official talk roughly and are not ready to help at all. I just wish for my parcel to be delivered to the address. would never use thsi courier service again. Its a headache.
Trackon Couriers customer support has been notified about the posted complaint.