Trackon Couriers Complaints & Reviews

I received email from NSDL that my PAN has been dispatched on 21-Nov-2020 by Trackon Couriers Pvt. Ltd courier vide airway bill no.[protected].
I kept checking my package in their website and found that it is out for delivery since 26.11.20. (Screenshot 1)
On 27th I raised a query on their website post which i receive a call from a person asking me if I have received PAN card, for which I replied NO.
Within few minutes I get a SMS saying my package has been signed and delivered. (Screenshot 2)
Interesting part is I dint get my PAN card at all.

Tired calling all their Customer Care number but no response. Tried calling Mumbai office still no response. Sent Email to their Customer Care still no response.

Sent Email to NSDL customer care with my issue, response got was that " PAN card has been dispatched on 21-Nov-2020 by Trackon Couriers Pvt. Ltd courier vide airway bill no.[protected], at the address for communication* indicated by you in the application. The PAN card will be delivered in due time."

Still waiting for my PAN Card.

Hi!

AWB No.[protected]

My shipment was from Jaipur dt. 24/11/2020

The tracking says the delivery could not happen yesterday since the door was closed, WHICH is WRONG

None of your numbers are working???

How to reach???

This is so disgusting!!!

My package was received by the Bangalore center on 9/11/2020 from Mumbai. I haven't received my package yet. None of the contact numbers work. It's really frustrating as I really want that package as soon as possible. Please look into this matter and respond as quickly as possible.
My consignment no is[protected]
Thank you.

I have booked by air consignment on 18nov2020, but the material not received yet.
What was the use of sending by air material, my line stopped.
my money west my time west
one reason for booking next time
why use trackon service
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I have sent a courier to my residence at jaipur wide AWB No 14552558.
The same is returned stating address not found.
We are living there from 10 years, how can the address be not found, and then when I spoke to call centre there they said its an empty plot.
I dont understand how can this be possible. Neither did they call on mentioned numbers, just returned the courier.

A courier in the name of Chandni s kumar with consignment no:[protected] has been reached the kochin hub more than a month back but they haven't delivered it yet. And their customer care service is so irresponsible, the complaint filed on their site has not yet been replied.

I have sent a courier just 120 km from y place and first I was told there are 2 types of courier prime and normal, In prime I paid Rs 70 for just 120 km so that mu courier can be tracked online and also assurance of fast delivery, But all the promises are fake.

The courier reacher the nearest hub after 2 days and after that 3 days it was lying in the hub and no one came for delivery. I exhausted all their helpline no.s even...

My shipment no is [protected] and sent it to muzaffarpur on dated 9.11.2020 and packaged arrived on dated 12.11.2020 at muzaffarpur, and I talk to Mr Brajesh many times he assured me that courier sent today on door step but today on 18.11.2020 package not received.

Couriers boy not delivered couriers on my address any time

I want my pakage no one deliver my pakage on my house i enquire no help is provided from your side .

Products were couriered from Surat on 09th November 2020 and assurance was taken if it will reach within a days time. However it did not reach even after 2 days. Then after multiple follow up in our nearest branch it was informed that the courier had reached some other branch. After contacting them they said it was dispatched to yet another branch which was no where near our address. Then after 4-5 days when we received it more than 50% of the products were damaged. They were properly box packaged items but still they were damaged due to mishandling by the courier service and cannot be used now. The box had cracks.The cost of total courier is Rs. 8000. We immediately called the courier branches.. Nobody is ready to take the responsibility.We are unable to attach pictures below. Kindly contact on [protected].
Consignment no is[protected].
Jagdish Pastakia

Sir
My parcel has been received at the coching hub almost a month ago but they haven't delivered it yet. And they are also not responding to our enquiry properly.

The trackon courier consigment no.[protected] shows that the pan card was at the panjagutta hub name someone srinivas and his contact no. [protected] provided by the trackon courier website is unanswerable. I went to trackon courier panjagutta hub on[protected] and found someone who didn't given me my wife's belonging rather given me another number [protected] many times I tried but yet it is switchedoff. I request you to please shutdown the cheapest service were people have go after you for their important belongings.

Trackon Courier -AWB[protected] dispatched on 01.11.2020, Document has not received till date.

I'm facing the problem with trackin courier services, phagwara near Dena Bank. Always they are making excuses. The worker has no sense how to talk with customers. I'm getting cal from this number and he is always making excuses for not delivering the parcel. [protected] . He always used to say to pick the parcel from Their office. Very worst services.

Hi,
This is regarding consignment number: [protected]
Parcel was delivered at the nearest location from past four days, but there was no updates after that. when i call at customer care number: [protected], the person said that it is not deliverable at the given address. So i asked him to atleast inform the customer, so that they can pick it up. On saying this that guy behaviour was so rude. He was ABUSING me and also he said that he will DESTROY the parcel right now. Is this a what you are serving to your customer. Please escalate this and this is not acceptable at all. Not really happy with the services

I had done the courier consignment number[protected] to Faridabad.
The person sitting at the Faridabad office is very rude and mannerless. If you people cannot talk to customer politely or nicely then why the hell you guys are there sitting to provide any service. That man in Faridabad office namely vipin Agnihotri is extremely rude and asking me to either take the consignment from the office or he will return it as if the courier was sent for free. I had paid for the service and I have all the rights to get it delivered to the address mentioned. I am definitely going to strongly suggest everybody not to use Trackon courier services anytime and anywhere.

Hi sir i tracked my courier 5/11/2020 its out for delivery but till now there is no update about courier and not able
to contact them lines are busy and invalid number it shows it arrived to my destination banglore yelahanka hub but they are not ready to delivery my product plzzz help me

Hello.
I did not receive my parcel till now yet it was dispatched a long time ago.I tracked it and it shows that it has arrived at the destination but i still did not receive the parcel.It was already so urgent and it is taking so much time.I am very disappointed with this service.I never came across such a service in my life.I'm not satisfied with this service.Please help me get my parcel as soon as possible because it is very urgent.
Thank you,
Warm regards.

My consignment no is [protected]. I have booked the courier in Delhi on 24th oct 2020 for bhubhneshwar. In tracking it shows it has left delhi airport hub and then consignment short at bhubhneshwar on 27oct. It is 10 Nov 2020 today and still no response from trackon. I have put complaint in their website section but no resolution. Also all their customer care numbers are unreachable . Kindly trace my courier packet else provide me claim refund. I have submitted all the bills and letter through trackon agent at g block vijay nagar, delhi 110009