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Trackon Couriers Complaints & Reviews

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Updated: Jun 16, 2025
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Trackon Couriers reviews & complaints page 7

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R
Rishika98
from Patna, Bihar
Nov 28, 2022
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Address: East Buddha Colony, Near B/30, PO GPO , PATNA -800001

Trackon courier no - [protected] Consignment No:[protected]
Transaction Number :OPATH[protected]
Name : Rishika Singh
Adress: East Buddha Colony, Near B/30, PO GPO, Patna - 800001

Trackon Courier website shows status that PAN card has reached Patna on 16 october 2022 . It has been more than 1 month and this courier agency (Trackon ) has not delivered my PAN card at my home address . I request you to please take strict action against that courier agency and help me in getting my PAN card .
Dec 3, 2022
Complaint marked as Resolved 
I filed complaint 4 days ago that pan card was not delivered .Now it has been delivered. Thank you all.
Trackon Couriers customer support has been notified about the posted complaint.
Inconvenience caused is highly regretted. If applied through Protean, we request you to submit your query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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    NeelG
    Nov 27, 2022
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    Address: Bangalore

    I received message from NSDL that my PAN has been dispatched via TrackOn couriers on 14/Nov/2022 and they provided with an Airway Bill No. But when i try to check the status on Trackon site, it always returns an error "Error ! Invalid Trackon No. / Detail Not found...!". It is 27-Nov and till date i have not received my courier or any update.

    Kindly resolve this issue ASAP and see to it TrackOn online service is functioning properly.
    Trackon Couriers customer support has been notified about the posted complaint.
    Inconvenience caused is highly regretted. We request you to submit query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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      Buttar Prameet
      Nov 25, 2022
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      Hello i can’t find my courier since one month qnd all delivery partners saying they don’t know where is my parcel..i even visited trackon’s office jalandhar even they didn’t help me out… my tracking number is [protected]
      name parmeet kaur
      address bhogpur sirwal
      pin 144201
      kindly help me to find my parcel it was prepaid
      Trackon Couriers customer support has been notified about the posted complaint.
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        faizmkhan28
        from Bhopal, Madhya Pradesh
        Nov 23, 2022
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        Address: Bhopal

        After 5 days my pan card reach to destination hub i.e. Bhopal Hub it is not delivered yet. Shipment was booked on 17 Nov and Shipment reach to Bhopal on 18 Nov but till today 23 Nov I didn't receive my pan card.

        Trackon is famous for losing and misdeliver couriers, why NSDL is sending important document like Pan card via private courier and not sending via Indian Postal service like speed post.

        Consignment No:[protected]

        Looking for quick resolution and action against Trackon Couriers
        +1 photos
        Trackon Couriers customer support has been notified about the posted complaint.
        Inconvenience caused is highly regretted. We request you to submit query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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          S
          shweta baukhandi
          Nov 23, 2022
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          Address: E 27/3 Dolphin hils, Near HSL, Near HSL

          This is not the 1st time, everytime if any courier comes from trackon they never do delivery here, they will never call also and send the parcel back from where it has come. We have to call them eveytime that our courier has come, when are you going to deliver.
          For that they say we don't have anyone to deliver the parcel you have to come and pickup on you own.
          And this time no one is answering the call, calling them day and noght from 3 days.
          Trackon Couriers customer support has been notified about the posted complaint.
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            S
            SakinaAbidi
            Nov 21, 2022
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            Through my pan card acknowledgement number, I tracked on nsdl’s site and found out my card was dispatched on 12th November and the TRACKON courier status for my pancard has been updated 3 days back that my card reached its destination and a manifest has been prepared for ‘Chandayangutta’ and it hasn’t been updated ever-since. Also, the helpline number of the courier service is unresponsive. I need the card within the next 2 days. Please respond and help.
            Trackon Couriers customer support has been notified about the posted complaint.
            Inconvenience caused is highly regretted. We request you to submit query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
            Inconvenience caused is highly regretted. We request you to submit query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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              pkpmeena
              Nov 12, 2022
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              One consignment No. [protected] booked from Ambala and reached destination on[protected] at 11.10 AM, not yet delivered even after 50 hr. (More than 2 days). I talked to Trackon office Kota, just now. He told that it can take up to 7 days to deliver, he talked very rudely and misbehaved. My Location is in the proper Kota City & approx. 7 km from the main Trackon office.
              Trackon Couriers customer support has been notified about the posted complaint.
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                A
                armohan333
                Nov 12, 2022
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                Applied for PAN card and got AWB No[protected] from NSDL.

                As per tracking status on Trackon Couriers it has been delivered on 30/10/2022 and signed.

                The same has not been received by me or at my home address and accordingly raised a complaint with Trackon couriers and received the complaint submission confirmation No - C2498649.

                The issue is not being resolved by the Trackon company.
                Trackon Couriers customer support has been notified about the posted complaint.
                Inconvenience caused is highly regretted. We request you to submit query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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                  Amit 4904
                  from Sujangarh, Rajasthan
                  Nov 10, 2022
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                  Address: Naliya bass sujangarh rajsthan 331507

                  I booked Mumbai to sujangarh rajsthan trackon courier service by a sumsung led tv, but they are delivered me my sumsung led tv display broken, , i was talking courier shop but he not help me ..i claim courier service repair my tv or refund my money!!
                  +1 photos
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                    Neeraj03900
                    from Manali, Tamil Nadu
                    Nov 8, 2022
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                    Address: Kanyal Road, SimsaVillage

                    I forward the package from Delhi to Manali they are clearly told me that the package will deliver at the door step but now they denied the package for door step delivery when I told that deliver the package to door step after that they threaten me to return the package
                    Trackon Couriers customer support has been notified about the posted complaint.
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                      A
                      arnavkumar
                      Nov 5, 2022
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                      Resolved

                      Consignment pan not delivered yet

                      Address: B-2 Biscoman Hub, Biscoman Colony, Patna, Bihar,800008

                      On 02nd November i got message from NSDL pan card will be delivered by TRACKON COURIERS with AWD no. [PRIVATE], I went to their website on 4th November morning but it is showing the pan card is delivered on 3th November with signature but i haven't recieve any call from TRACKON COURIERS. I registered complain on TRACKON 1st they say it is delivered with signature, when i re-complained they message me my order is undelivered because i didn't...
                      +1 photos
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                      Ashraf kalaparambil
                      from Alwaye, Kerala
                      Nov 3, 2022
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                      Address: KMK house, choorackode post, vallappuzha via

                      Consignment number [protected],
                      Pattambi office staff called me on 03 Nov 2022 and told we don't have delivery facility to pin code 679336, (in fact your Pattambi office is hardly 5 kilometers away from my house)
                      While dispatching the consignment from Delhi we have verified the PIN and confirmed the service availability to my PIN code.
                      When I checked your tracking system - Pattambi staf[censored]pdated that ''unable to deliver due to Consignee will collect' which is absolutely false statement. when called and checked regarding this system update - Pattambi office staff told me that they are selecting the default option from the system

                      kindly note that your Pattambi office staff is not customer friendly and he is so rude, he threatened that he will return the item if not collected from your office
                      Trackon Couriers customer support has been notified about the posted complaint.
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                        S
                        S Padmanaban
                        from Powai, Maharashtra
                        Nov 3, 2022
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                        My courier was marked (in their tracking site) as delivered even though I had not received it. After waiting for a couple of days, I reached out to the merchant and eventually reached the TrackOn courier support.
                        1. They shared a photo of a paper which marked my courier as delivered and a 'delivery signature' which had my first name initial and last name (misspelt) written on it. [Whatsapp conversation on numbers:[protected],[protected]]
                        2. Upon telling them that this wasn't my signature, they gave me the contact numbers of their Domlur (Bangalore) office - there were 2 numbers. One landline, one mobile [Link: https://goo.gl/maps/2p1amYXyDJLfc6XG7, Phone numbers:[protected],[protected]]
                        3. I had called both the numbers repeatedly and they have been disconnecting my call or haven't been picking up the call.

                        Marked for delivery date: 27 Oct, 2022
                        Reached out to merchant: 29 Oct, 2022
                        Reached out to courier: 30 Oct, 2022
                        Current date: 3 Nov, 2022
                        Trackon Couriers customer support has been notified about the posted complaint.
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                          singhvivek19
                          from New Delhi, Delhi
                          Nov 3, 2022
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                          I had applied for pan card on pan card on 18 oct. It was sent to my hone address through trackon courier. This was sent from govt of india on 27 oct is not yet delivered to me. Track on courier are refusing to deliver to my home address. I am worried if they have lost the pan card also. sasaram trackon icharge misbehave and told that he will not deliver...
                          Trackon Couriers customer support has been notified about the posted complaint.
                          Inconvenience caused is highly regretted. If applied through Protean, we request you to submit your query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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                            RahulVJain
                            from Mandya, Karnataka
                            Nov 1, 2022
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                            The awb tracking shows that the consignment has been delivered but it hasn't. It has been a long time since I ordered but I still have not received my order. Please look into the matter and do the needful
                            Trackon Couriers customer support has been notified about the posted complaint.
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                              S
                              Srujan sadashiv shetty
                              Oct 28, 2022
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                              Address: Andheri Mumbai.

                              Pan card has still not been delivered to me. Tracking ID is[protected].
                              The pan card was dispatched by NSDL on 12th of October 2022
                              and the consignment was arrived in my state. Still it has not reached to my home. It has been more than 17 days since the item have not reached.
                              still my consignment is undelivered. I am also going to file a complaint to Chief income tax commissioner.

                              and when i searched my update in Trackon Couriers Pvt.Ltd they have updated in their system that (it"s been delivered)
                              +2 photos
                              Trackon Couriers customer support has been notified about the posted complaint.
                              Inconvenience caused is highly regretted. We request you to submit query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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                                girishpd
                                Oct 24, 2022
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                                I handed over a box of sweets to be delivered in South Delhi and which was supposed to be delivered before Diwali.

                                The parcel was handed over 20th October and the promised delivery was 22nd October 2022. Until today i.e. 24th October the parcel is still not delivered. The online tracking is showing same destination for last couple of days. No one is answering any calls and there is not other way to communicate. The complaint tab on their web portal is also not working which means they don't want to listen to any complaint or inconvenience to customers.

                                The entire objective of sending the package early has lost as having that Diwali sweets on Diwali day is not achieved.

                                The company should stop giving false promises and excuses if they are not equipped to bite more than they can chew. When the international deliveries i.e. US or Canda are happening in 3/4 days why can't this company deliver a parcel in Delhi even in those many days.

                                They should refund the entire amount charged for services.
                                Trackon Couriers customer support has been notified about the posted complaint.
                                One more day has gone by, and the parcel is still not delivered. No one is answering the call on any numbers. Careless and unprofessional people with zero responsibility.
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                                  Vineet Parolia
                                  from Bengaluru, Karnataka
                                  Oct 21, 2022
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                                  Address: Mumbai

                                  Consigment no[protected] not yet delivered (PAN card). It has arrrived at destination on 15th Oct lying idle there for more than a week now. Tried lodging a complainton their website, no response. Tried calling customer care at Mumbai no response. Pl help
                                  Trackon Couriers customer support has been notified about the posted complaint.
                                  Inconvenience caused is highly regretted. If applied through Protean, we request you to submit your query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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                                    manish0987654321
                                    from Bengaluru, Karnataka
                                    Oct 20, 2022
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                                    Resolved

                                    Address: Trackon Courier Whitefield Hub

                                    My Consignment number is - [protected], Form last 5 days the item is reached to destination hub but till now i haven't received my items.

                                    Could you please escalate this
                                    +1 photos
                                    Oct 20, 2022
                                    Complaint marked as Resolved 
                                    I received my items
                                    Trackon Couriers customer support has been notified about the posted complaint.
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                                      Shayana b s
                                      from Hassan, Karnataka
                                      Oct 19, 2022
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                                      Address: Hassan 573201

                                      Dear sir/medam
                                      dated[protected] we are send a document in ur trackon Corriyar from hariyana to hassan.
                                      Recipet no is [protected].But still on date
                                      Corriyar not delivered..
                                      plz find and send the details.
                                      Thank you.
                                      Trackon Couriers customer support has been notified about the posted complaint.
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