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Trackon Couriers Complaints & Reviews

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Updated: Mar 5, 2026
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Trackon Couriers reviews & complaints page 83

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M
Mehboob Ismail Shaikh
from Mumbai, Maharashtra
Dec 28, 2019
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Address: No.6 Ganpathi Nagar, 2nd Street, Mandarakuppam, Neyveli - 607802, 607802

We sent the courier with documents to neyveli (Tamilnadu), pin code - 607802 vide courier no. [protected] dated 17/12/2019, still not deliver, till today.

We are continuous touch with your team but not response properly.

Every day follow up with your team villupurm mr. Sudhakar mobile no. [protected] & r. Boovaragavan raju mobile no. [protected].

We are upset on your team because not response properly.
Trackon Couriers customer support has been notified about the posted complaint.
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    F
    f12345678
    from Hyderabad, Telangana
    Dec 28, 2019
    Resolved
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    Resolved

    Address: Flat no 304,Sugra Mansion, Near Jayalakshmi Gardens, Rtc Colony, Tirumalagiri, Secunderabad., Hyderabad, Telangana, 500015

    My awb no:[protected]. My shipment has been returned due to no such person. I didn't receive any call from the delivery executive. I contacted the customer care team and they said my phone number might have been unreachable but i was the phone home all these days for pan card, my phone was available. I don't understand the problem with trackon. Please take an action and get my shipment delivered and call to my number for any problem. I seriously want my pan card. It's been 10-15 days. Please redeliver my shipment and call me!!
    Jan 1, 2020
    Complaint marked as Resolved 
    I got an email from NSDL and they promised to re dispatch my shipment.
    Trackon Couriers customer support has been notified about the posted complaint.
    Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
    We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
    We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
    f12345678's [Complaint's author] reply, Jan 10, 2020
    Hi. I received my PAN. Kindly ignore my complaint
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      J
      joshbaradia
      from Muzaffarnagar, Uttar Pradesh
      Dec 24, 2019
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      Address: OMQ 216/2 , Air Force Station, Darjipura, Vadodara, 390022

      One box was booked to be delivered at vadodara, gujarat from erode, t. N. On 10/12/19 and could not be delivered by your vadodara branch till 16/12/19. Consignment number was[protected]. Cost was rs 520/-. Mode of delivery through air. However while tracking the consignment it was found that same had come to ahmedabad on 12/12/19 and received on 14/12/19 by vadodara branch. Vadodara, alkapuri branch did not even bother to inform to customer (Me) on his (My) given mobile number till 16/12/19. After only physically reaching they had got the box from inside store. They same time refuse that we would not deliver to given address. If that is so than why it was accepted by your erode branch. Same has been written by them in the receiving copy. Item worth rs 15000/- has been damaged while not delivering by your company. If desired compensation is not given to me in time. Matter would be taken up at appropriate higher level. Thanks and regards.

      Group captain j n baradia
      (M)-[protected] / [protected]
      Trackon Couriers customer support has been notified about the posted complaint.
      Dec 24, 2019
      Updated by joshbaradia
      One box was booked to be delivered at Vadodara, Gujarat from Erode, T.N. on 10/12/19 and could not be delivered by your vadodara branch till 16/12/19. consignment number was[protected]. cost was Rs 520/-. mode of delivery through Air. However while tracking the consignment it was found that same had come to Ahmedabad on 12/12/19 and received on 14/12/19 by Vadodara branch. Vadodara, Alkapuri branch did not even bother to inform to customer(me) on his(my) given mobile number till 16/12/19. After only physically reaching they had got the box from inside store. They same time refuse that we would not deliver to given address. If that is so than why it was accepted by your Erode branch.Same has been written by them in the receiving copy. Item worth Rs 15000/- has been damaged while not delivering by your company. If desired compensation is not given to me in time. Matter would be taken up at appropriate higher level. Thanks and regards.

      Group Captain J N Baradia
      (M)-[protected] / [protected]

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        A
        anakha_rose
        from Badagara, Kerala
        Dec 23, 2019
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        Address: Jaipur, Rajasthan

        Subject: Issues with Delivery//Tracking number: 10100028// AWBL attached.

        I Anakha Thomas, informing you regarding the subject AWBL is a package sent from Ernakulam (Kerala) to (Jaipur) Rajastan using Trackon express service, which was promised to reach the destination in 2 days and its already been 4 days and still not delivered.
        I have been using Trackon service for a long time. As this package was an urgent shipment, I sent this as express service. I haven't seen such poor service from these people and also no one is picking the call at the destination (Jaipur) Trackon couriers to know the status of the same. Also Ernakulam Trackon is trying to reach them, still no news.

        Request you to solve the issue at the earliest as this package has to be reach atleast by end of the day.

        Regards,
        Anakha Thomas
        +91-[protected]
        Trackon Couriers customer support has been notified about the posted complaint.
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          E
          EswarSantosh Suram
          from Guntur, Andhra Pradesh
          Dec 21, 2019
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          Address: Flat No 106 Rose Garden APartment , Ngo Colony, Guntur, Andhra Pradesh, 522004

          Dear sir,

          I bought books from paramount delhi on 10dec 2019 and they had given my books to trackon courier services on 11 dec 2019 by paying rs 500/- from delhi to guntur with tracking number[protected]. Today is 21 dec 2019, till now the courier had not yet delivered, i raised a complaint by calling to trackon customer care still no use. What i have to do, my exam is getting very near.. Even if they delivered after exam there is no use
          Trackon Couriers customer support has been notified about the posted complaint.
          Dec 21, 2019
          Updated by EswarSantosh Suram
          On 18 DEC 2019 wednesday i raised a complaint by calling to trackon customer service desk still no use, you can check the registered complaint in the image attached below .
          Today I called many times to trackon customer service using their customer care numbers, but no one is taking my call, You can check my calling details in the images attached below..

          what i have to do now

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            V
            Venugopal Thakur
            from Singarayakonda, Andhra Pradesh
            Dec 20, 2019
            Resolved
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            Resolved

            Dear sir,
            Iam t venugopal singh my courier tracker no:[protected]. As per track on courier tracker details it was delivered on 7/12/2019 but it was yet delivered to me. When i enquired they told thay some one signed and took. When i called to vijay courier boy [protected] he given other no by saying that i given our courier to other person for delivery, [protected] raju. He told that i only signed and kept with me i will deliver today but till now no response from any one. Please look into this matter and do the needful as soon as possible.

            Regards
            Venugopal singh
            [protected].
            Aug 6, 2021
            Complaint marked as Resolved 
            Trackon Couriers customer support has been notified about the posted complaint.
            Dec 20, 2019
            Updated by Venugopal Thakur
            Dear sir,
            Iam T venugopal singh my courier tracker no:[protected].As per track on courier tracker details it was delivered on 7/12/2019 but it was yet delivered to me. When I enquired they told thay some one signed and took. When I called to vijay courier boy [protected] he given other no by saying that I given our courier to other person for delivery, [protected] raju. He told that I only signed and kept with me i will deliver today but till now no response from any one. Please look into this matter and do the needful as soon as possible.

            Regards
            Venugopal singh
            [protected].
            Dec 20, 2019
            Updated by Venugopal Thakur
            Nsdl courier not yet delivered
            You may contact the e-Filling department of Income Tax Department at[protected] /[protected] /[protected] or Aaykar Sampark Kendra (ASK[protected]or) 1961 [protected]@incometaxindia.gov.in  or call[protected] to get required information on this matter.
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              A
              arunalpy7
              from Bengaluru, Karnataka
              Dec 19, 2019
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              Address: 688002

              Track on is not willing to deliver the pancard to my home, they are asking me to collect the same from their office. I asked them to deliver the pancard to my home, but they are denying it and gave a strange reply like the have to deliver atleast 150 pancrds daily, so they can not deliver individually. I hope the govt is paying them for home delivery and still refused to deliver.
              Trackon Couriers customer support has been notified about the posted complaint.
              Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
              We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
              We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
              As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                G
                Gautam123mani
                from Qasba, Bihar
                Dec 19, 2019
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                Address: Darbhanga, Bihar, 847407

                Hello sir/mam,
                I m gautam mani, my consignment no is [protected]. My courier has came from patana to darbhanga at 14/12/19.
                But but courier staff didn't inform me till naw. When i reached at office now. Courier staff are using abuses after request... He is giving trying to fight with me. I am standing in office trackon courier office, allalpati, laheriasarai, darbhanga bihar
                Trackon Couriers customer support has been notified about the posted complaint.
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                  D
                  DivyaJT
                  from Delhi, Delhi
                  Dec 17, 2019
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                  I should get a package of a product ordered from a seller from rajasthan... The product reached vijayawada within 3 days but it had been 3 days still i could not get my package delivered. The tracking is not being updated. The package reached my town but the courier people are careless and not responding to my calls and the sender enquired about the deliver but he got the same response which is careless and they are asking us to pick up at their office. This is very bad on their part and if they don't want to deliver that personally they should stop this business.
                  My consignment no. [protected]
                  Trackon Couriers customer support has been notified about the posted complaint.
                  Not receive my courier my house and not bank
                  I am taring to call may time help line no. and many branches but number is invalid
                  so please give me contact no help line number trackon courier
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                    K
                    kish2608
                    from Mumbai, Maharashtra
                    Dec 14, 2019
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                    Address: Mumbai, 401107

                    I applied pan card. I got one message your pan card will deliver to you via trackon courier but still i didn't get my pan card.
                    Trackon couriers — my pan card didn't deliver since 20th nov19
                    Consignment no:[protected].
                    Physically checked in mira road navghar hub. There is no entry of receipt of consignment since 20th nov to 14th dec.
                    No support from regional office at andheri.
                    People just take the complaint and no action taken.
                    Worst company
                    Trackon Couriers customer support has been notified about the posted complaint.
                    Dec 22, 2019
                    Updated by kish2608
                    Pan Number is AANHK3549M
                    Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
                    kish2608's [Complaint's author] reply, Dec 22, 2019
                    264449700008130
                    We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                    kish2608's [Complaint's author] reply, Dec 22, 2019
                    AANHK3549M
                    This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
                    Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
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                      1
                      100Gods
                      Dec 13, 2019
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                      On 9th december 2019, docket no.[protected] booked from faridabad branch 121001 pincode, small packet of medicine - manoj dhingra ([protected]) from that branch committed that delivery of medicines to hyderabad - 500055 will going to be done on 11th december 2019. Miss commitment done.
                      Since 11th i am taking follow up with them & local no. Given [protected] & [protected] but no one is picking up the call. I had tried all the land line nos. & cell nos. Mentioned on website of trackon for hyderabad region but no one had received the call. Even on website it was mentioned that 11th december product arrived at sanathnagar hub hyderabad at 15.16 pm, after that no updation till date.
                      On 12th i again called up at faridabad branch for status, he mentioned that thursday - hyderabad guys don't do courier for the given area. They don't want to understand the priority of medicines.
                      He mentioned that hyderabad guy will courier on 13th december 2019 - but no one had came till now, i again called up on 13th at faridabad branch for status, they had taken the local hyderabad guy on call - that guy mentioned that his courier person is new & he don't get the location 2 times so he came back and he called up on given no. Once which was not connected & put the status on hold - not even they tried twice & they don't even this about urgency - and i had not received any call from any no. Locally yesterday.
                      When i objected then that hyderabad guy reverted rudely and mentioned that if it is so urgent then come personally & collect from hyderabad branch otherwise wait till 14th december, they will check in morning..
                      What is the use of paying for the service? Very bad service from you guys...
                      Sanath nagar hub hyderabad distance to my house is only 20 mins. That guys don't want to use gprs or google map. I had mentioned 3 known landmarks near to my house on courier packet and also on call with them but no use.
                      They are local people & they don't know the area of hyderabad which is very strange thing.
                      Presently it is on hold. I just want to ask, what type of service trackon is providing to customer.
                      Pathetic work done by you guys. Un polite, un professional, miss commitments. At least have educated people in trackon.
                      It is a big mistake from my end that i opted for trackon courier for my medicines delivery.
                      Mistake won't be repeat from my end in near future, this is the first & last time. I will pay more for other courier services now on wards.
                      5 days are big thing now i have to wait for 6th day... That was open medicine and i think so it will not help me anymore because of your fabulous service.
                      Except waiting - just tell me what should i do..
                      Trackon Couriers customer support has been notified about the posted complaint.
                      Dec 14, 2019
                      Updated by 100Gods
                      Today 14th December 2019, Docket no.[protected], Following up with Manoj Dhingra ([protected]) Faridabad branch. But did not received any positive response. Yesterday, a guy in conference call from Trackon Hyderabad local no. [protected] mentioned that 14th December morning it will be delivered but since morning cell is switched off tried many times but no use. Urgency of medicines is too high & Trackon guys had not taken this seriously .. 6th day is going to end but our problem is still same - No service from trackon.. Kindly do the needful as soon as possible..
                      Dec 14, 2019
                      Updated by 100Gods
                      14th December 2019, following up since morning with Faridabad branch guy, Hyderabad Manager Mr. Sheel - they said by evening today you will get the parcel & local branch guy no. [protected] - first he mentioned at 2 pm that service guy is out for delivery and you will get the parcel, again called at 17.30 pm to Mr. Sheel - he mentioned that local branch guys said customer will come to our branch & collect it and i don't know when this happened why they are giving false communication internally. I had paid for service & i am the only one who is taking follow up from trackon guys they are least bothered to give the service, to call to the customer...
                      Dec 14, 2019
                      Updated by 100Gods
                      Now at 7 pm received the courier. What a fabulous service by Trackon team after doing several follow ups done from past 4 days from customer end with paid services. WOW.
                      My courier not delivered from branch sanath nagar hub hyderabad
                      That hub contact no send me my contact no [protected], [protected]
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                        M
                        Mallesh1983
                        from Delhi, Delhi
                        Dec 12, 2019
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                        We had booked a courier docket no.[protected] on 04/12/2019 in track on dot courier at delhi to piduguralla on the named: n. A. M. Expressway ltd. But till now parcel was not received. I tried to contact track on courier piduguralla office and vijayawada office, they didn't responded properly.in this regard i lose my time and my valuable work.
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                          M
                          Mamanana
                          from Gwalior, Madhya Pradesh
                          Dec 11, 2019
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                          Address: Santoshi para, Durg, Chhattisgarh, 490001

                          Please delivered my parcel IAM also contact Raipur office he tell me contact Bhilai office then IAM contact he tell me come and received your parcel then I tell him why you updated parcel is delivered he tell IAM follow our rule
                          This type of rules following Trackon couriers ????????????
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                            N
                            nishik1010
                            from Mumbai, Maharashtra
                            Dec 11, 2019
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                            Address: trackon courier services, shakarpur delhi 110092, New Delhi, Delhi, 110092

                            I have booked documents in trackon courier on 4th dec 2019 from delhi shakarpur 110092, but my consignments are not received on delivered address. I am trying to connect with customer care but they are not giving me any information about my courier, they simply say "we registered your complaint, team will contact you soon". But i didn't get any cal or information from customer care team. Today is 12dec 2019. Still not able to track on tacking services. Please help..
                            Trackon Couriers customer support has been notified about the posted complaint.
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                              A
                              Ayush464
                              from Mumbai, Maharashtra
                              Dec 11, 2019
                              Resolved
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                              Resolved

                              Address: Patna, Bihar, 800020

                              I had raised a request for new pan on in the last month. Though the pan got generated very soon and i received the e-pan in the last month only but i have not yet received the physical pan card.
                              Trackon couriers' consignment no:[protected] still not received in my home address even though trackon website says that it has reached the nearest hub on 2nd dec 2019 itself.
                              I need it to be delivered by 12th or 13th december 2019 at least as i need it for financial purposes.
                              It is an extremely urgent requirement.
                              I tried calling to the numbers provided in their website for patna location:
                              [protected] [protected]. Nobody is picking up.
                              Please help. It is urgent.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Trackon Couriers customer support has been notified about the posted complaint.
                              Dec 12, 2019
                              Updated by Ayush464
                              There has been no update on this so far. I indicated earlier, I am even trying to contact the particular guy who is placed at the Kankarbagh hub but he is being very lethargic. He has stopped picking my calls now. His number is +[protected]. Please help.
                              Dear Ayush,

                              This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
                              As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
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                                R
                                relivesandeep
                                from Lucknow, Uttar Pradesh
                                Dec 10, 2019
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                                Address: 226030

                                Dear Team,
                                I booked a one consignment to Noida, sector 90 from Lucknow on 14/11/2019, POD is [protected], but packet is not delevered till date and return to lucknow trackon courier hub without delvered, When we contact Trackon Courier office of Sector 91, Noida, Mr.Rohit said that packet is not delivered & return to lucknow on 7/12/2019.
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                                  J
                                  Jitu Batra
                                  from Delhi, Delhi
                                  Dec 9, 2019
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                                  Address: 122011
                                  Website: Trackon

                                  Its been almost more than 2 months but courier not received. Most urgent important documents. Also submitted a compliant wide no. T1100622, but they are also having no information about delivery information
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                                    B
                                    Basundi Kranthi Kumar Mudiraj
                                    from Delhi, Delhi
                                    Dec 7, 2019
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                                    Address: H.No.1051, OLD MIG, BHEL,, Serilingampally, Rangareddy, Hyderabad, Andhra Pradesh, 502032

                                    [protected] &[protected] this docket number product are one[protected] is hand over to some other person we went so many times to the hub but no action is taken till now and other docket number [protected] this product till now we don't no where it is and no action is taken till now and no intimation to the customer very bad service we hope you will take proper action on it
                                    Trackon Couriers customer support has been notified about the posted complaint.
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                                      S
                                      Santhosh Dass
                                      from Mumbai, Maharashtra
                                      Dec 6, 2019
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600116

                                      I applied pan card. I got one message your pan card will deliver to you via trackon courier but still i didn't get my pan card. Wgen i go and ask the pan card office they gave 1 guy number to call, i called that guy he said it will delivered tomorrow, now i am he didn't pickup the call.. Really worst service ever.. Anyone please take any action.. And don't use this delivery service please
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Trackon Couriers customer support has been notified about the posted complaint.
                                      If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
                                      I have ordered cosmetic from online through your company they have asked u to courier it at my home but i have not received it, track no [protected]
                                      We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                      We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                      As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                                        K
                                        Koyel Majumder
                                        from Kolkata, West Bengal
                                        Dec 5, 2019
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                                        Address: 13 Nalta Bara Bari, P.O. & P.S. -DUM DUM, Kolkata, West Bengal, 700028

                                        PAN Card sent by Trackon Couriers Pvt Ltd, vide bill no. AWB[protected], it is expected to be delivered by 02/12/2019 as per NSDL site. But till now I have not received. I have register complaint on trackon site on 04/12/2019 and get complaint no. C1105687 at 4.52 pm via sms. Today (05/12/2019) at 5.25pm I have receive a sms from trackon that AWB[protected] has been delivered on 05/12/2019. But till now I have not received my PAN Card. Kindly do the needful.
                                        Trackon Couriers customer support has been notified about the posted complaint.
                                        We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                        We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                        As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
                                        Hi Good morning

                                        I Have Apply My & My Sister PAN CARD ON (MY 23/OCT/2020 & MY SISTER ON 02/NOV/2020) I Have Check Status & IT'S Shortly From10/15 Day's But Not Delivered Upto Me .BOTH Application Number Is [protected]& [protected] Please Check It & Send Upto Me I Need Urgently.

                                        THANKS YOU
                                        My pan card was not received till now .how long it takes to deliver
                                        My pan card was dispatched and reached on 11 may 2021, it was reached at destination but not still delivered, how can NSDL can be so irresponsible to their respective courier service if I tried contact Trackon service they doesn't even response, I don't know what I have to do now for I have to contact for my pancard
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