Trackon Couriers Complaints & Reviews

One of my friend had courier me the book for which they had approach to trackon courier ahmedabad on 14 november 2019 to pathankot, till dat i hav not receive the courier and no proper response has been received from them, i had tried to contact several times on their customer care but the courier remain undelivered, today i received a call stating that they found the courier now you have to come by yourself to collect it. Earlier they had not mentioned about collecting the courier from their place, as i am out of town and my father in law is ill and my mother in law is very old that she can't go there and collect the courier, there is no other family member in my family in pathankot who can go on my behalf to collect, now instead of finding the solution about this they are saying that they will not gonna deliver the courier but they will revert the same to ahmedabad.
It is he responsibility of the courier services that they should tell us before about the delivery of goods instead of that they are misleading us about the services with the malafied intentions of making money without providing any services n grabbing our money.

I have booked a consignment with tracking id: [protected] (From chandivali (Mumbai) trackon office to gurgaon) on 7th oct 2019.

While tracking on the website it showing the shipment has been returned (Rto) as the address was not found.

I have been following with your chandivali office then with sakinaka office and also with marol office of trackon couriers... I have also raised a complaint c1040803 online but no resolution.

Its been more than 2 months and so far there is no trace of the shipment and i am not getting any response.
Even i have requested, if the shipment is lost... Pls provide the letter stating the same (Which i can submit in my office)

Even people responsible in their regional office not lifting the calls (Vinod; operations manager), the customer service team also doesn't respond... They simply send an sms and that's it...

I have written a mail to all these id's (Uk. Bangera, bm. Sakinaka, skdutta, nitin. Pawar)

None responded

The tracking history says product delivered but i have still not received the product. I called guindy and perungudi branch but nobody is answering the call or the line is continuously busy. Very very poor service.. Kindly call me on [protected] for further information.
I called guindy branch in chennai but there was no response. I called perungudi branch and even there nobody answered my call or the line is continuously busy. The tracking history says that the product has been delivered to guindy branch after that they've not delivered it to my address.
Kindly please look into it

Trackon Courier Not delivering my courier Consignment No: [protected]

The delivery boy never came to my house in South City 1 Gurgaon.

The Courier was sent from Patiala (Punjab) on Thursday and even after 5 days the courier is not yer delivered on Tuesday evening.

The courier company is lying and saying that deliver boy 2 times vsited the house and could not find anyone. The fact is we are in the house for whole week. No one ever visited and never delivery boy called us.

It is a court document and the customer care says the courier is going back and not giving any solution.

On customer care no one picks up phone call and no solution given by the company on email either.

Fraud company their license should be cancelled.

This is to bring into your notice one of your staff is not providing our pan card to resisted address and when we called him he responded rudely saying i am not responsible for the delivery at your place but we got the number in message of him [protected] our order number id AWB[protected]

we request you for fast reversal of this complaint as its matter of PAN card we have to submit to Govt Official

Any delay will not be acceptance, or we will raise this issue to higher level including social media platform

Worst ever service..! Consignment was booked from delhi to BikramGanj on 21/10/19. After aprox 1 month when I called to their excutive she to raise a complaint she told that within 2-3 days your consignment will be delivered.
After that I am trying to contact them on daily but there is no update from their side.
After 20-30 calls whenever they receive the call only asking to wait.
Its already more than 40 days gone but no updates where is my consignments.

AWD:- [protected]
Coplaints ID:- T1069988.

Kindly do the needful to find out my consignment.

It contains the keys of my house. I am living in relatuves house and hotels from last 3 weeks.

If it will not be found I have to break total 14 door locks and 4 cupboards locks which cost Aprox 15K.

Hi team, my courier was dispatched by nsdl on 5th november and i haven't received it till date. I tried calling the customer care and they are not answering. Also, i have written to their customer support via email twice in last 10days and they haven't responded. My aws#[protected] current status in their website. Request your kind assistance in receiving the consignment. Regards, raju. Phone# [protected]

[protected]@
I suresh sharawat with tocken no[protected] Having address H no-238 Panna Dullan Bawana Delhi-110039 want to inform you that my pan has been delivered to unknown person for which It can be missuse respectfully I say to you plz provide me my pan or I will file a complain against your courier in court as per Ipc act under section375 & 420

Courier of details - [protected] not delivered till time. Even after i received message yesterday, the courier is not reached to concern person.

How is it possible??

As this is very important parcel, i am in big trouble.

Attached image for better understanding

Kindly track & share status immediatly.

I had applied for a pan card from income tax department, which was allotted to me by them and the card was sent by courier through trackon couriers.

Tracknon not delivering my pan card. I have been continuously following the consgingment since the day i got message that it has been despatched.
The status now shows out for delivery. Since 23rd november... No delivery yet.

Contacted local hub at chander nagar, ghaziabad,. They say packet has been lost

Very unprofessional answer from track on.

How can they say lost. It is a very basic document, which can be misused also.

Hello there,

I have been chasing up with trackon couriers by registering a complain but no one respond, my pan card is showing as delivered to destination but i have not received it yet. And they are not even bothering to respond to email or on call.

Please help as this is something important. I have attached a screenshot for ref

Regards,
Rohit...

Respected sir
We requested for change request of pan dated 6july 2019.. The status of pancard says that it has been delivered on 6 aug 2019 but the card had not been recieved by us even 4 momths later that is now.
When we went to the agent he asked me to go the income tax office. But upon consulting income tax office it said that it has been delivered to the agent. But no one has recieved the pan card yet. I want to know to whom it has been deliverd and what is its status right now..
Pls kindly consider this matter and ask the concerned officers to get it delivered at my residence at earliest. Hoping a positive response.
Yours sincerely
Jyotsna nayak.
Acknowledgement no.- n-[protected]
Dob - 28 nov 1972
Name - jyotsna prabhakar nayak
Consignment no.[protected]

Hi

My courier has reached chennai arrays hub by 21st nov 2019, i was trying to reach your team for delivery status but no one is picking up the call

Eventually the delay is much worst for logistics field will lead to lose hope and credibility

My tracking number is [protected]

I don't what sort of tracking setup you are maintaining eventually employees doesn't care about review and growth of the concern

Eventually if further delay is caused on my delivery am going to log in a complaint against track on for poor customer support and service and lead you to face the consequences

Dear sir,

This is in reference of your courier service i have send a courier through your dwarka mor branch kumar services, wide receipt no[protected] dated 16.11.19. Further your kumar services person called me on 17.11.19 that way bill is not correct so i made correct way bill and send to there executive on 18.11.19. Further after that we followed up regularly with them they said it is in transit but finally on 21.11.19 they said it is lying at ho janakpuri as way bill is not ok.. I had called to cutomer care and they confirmed me that it is going to indore. But today i have again followed up with kumar services regarding further updation now the person (M no [protected]) threaten me that you are no body and we are not responsible for anything i am regularly calling cutomer care no but no response. ([protected]) i think we have been cheated by you office kumar services and it seems they have been sold material to some one else. We are getting penelties from our customer. Your kumar sevices person threatening us not to complaint otherwise he can do any thing. Request you kindly look into the mater or we need to go to legal as materiel was very urgent.

M/s constructive solutions
Delhi
[protected]

My pan card is not yet delivered. I got a message saying it will be delivered by 11 the nov but i still dint get it. Please look into it otherwise you have to pay for it. I am trying to call your company people and no one is answering my call. I have tried all the numbers on your website and i have got no response. Please look into this problem very quickly

This company is a complete fraudulent company. They have no contact numbers working or no store to visit. The tracking is also fake. They are taking orders and keeping it with themselves for months n weeks at the consignment location but not delivering it. This should be sued asap. I sent a parcel to kolkata and they assured me delivery witching 2-3 days. This fake and disgusting company has been harassing customers and i want strict actions to be taken against them asap. I request to please look into this matter because our valuables are getting misplaced by them and they are doing fraud

[protected] was booked from lucknow to banglore on 12 nov by air for an exhibition from 20-24 nov

We called the office in lucknow yesterday and were told not to worry it will be delivered today (19 nov)

Today we get to know by mistake they have sent by road and don’t know when it will reach???

My exhibition starts tomorrow morning and ends in 4 days and the exhibition ground will be empty

I need it by 20th nov latest
Or else will take the company to court for negligence and loss and harassment

My pancard documents using trackon courier service delivered.anand recive that documents date[protected].
Courier boy not delivered courier that date my visa process pending .no one proper answer from branch customer care services. I have some attachment in recving msg and track DEAITEAL...

I have book consignment on 16 Nov 2019 from Prime Trackon Courier as per prime norms delivered 18 Nov 2019 after noon but till 3.00 pm this parcel not delivered so please solve this issue also bad services provide the customer from our company

My document was received by trackon courier on 18th of october 2019 and they have not delivered the documet yet.
If i call to the customer care, they said if it is so much urgent come and collect it by yourself.
It is 16th november 2019, still for how much time i should wait??

This is the worst response i have got..

Tracking number:[protected]