Trackon Couriers Complaints & Reviews

Whenever i call trackon office in srinagar at karanagar they never pick my call or they never call back many times i called the person was on another call but he didnt bother to call back. Before this complaint i already have complained before on customer care number. I visited ther office they dont behave well there. My business iz purely on trackon seevice and it gives me loss many times.
Kindly plz and plz take necessary action against them.

Courier vide airway bill no.[protected], courier person is saying they dont have time and people to delivery the pan at registered addrerss and thy are saying come and take appointment for the courier.
Trackon couriers pvt. Ltd is very poor services.

We need pan card for our tender but due to trackon couriers pvt. Ltd we are not able to give tender also.

Nsdl should change the courier department.

Pan card not receive consignment no:[protected] and i will call
Mr girish knp1-kanpur branch, uttar pradesh call are bzy all time [protected]. Very poor courier service the pan card is expected to be delivered by 27-jul-2019. They are not really bothered about any anytime or not taking any responsibility to deliver people's couriers on time. I have tried first time trackon services but worst experience i have gone through it. My courier is so important for me there is very important bill of my officials.

My pan card has not yet been delivered i contacted the trackon courier services no response from the customer care ninja the delivery personal has contacted me terrified service i do not understand by pan card department has chosen trackoncouriers for this service of delivering important document please see to it it can dissolve my complain as soon as possible as i am in need of pan card.

Hi,

I am following and trying to trace my consignment book by trackon courier against docket no. [protected] (Koperkhairne, navi mumbai to anaura, lucknow). No clarity about why my consignment is hold since last 3 days (24th-jul to till date; 26-jul) in lucknow. There is no any contact no. To contact for delivery. Even tried to get contact no.
[protected] — no responsibility, very casual response
[protected] — donot pick the calls.

Can you suggest me is there any alternate way of get connected with the responsible person from trackon courier agency.

It was urgent and critical consignment, very critical for our business. Late delay delivery impact huge business loss. All the losses i will claim and process for legal action to avoid false commitment by courier agency

I am jupinder kumar goyal from mansa punjab 151505. Today courier sent by me from mansa location mansa to new delhi i am pay for this 300 rupess i want to know 300 rupess is correct charges for my 100 gm weight courier. I beg to say that my daily income is 330 and 300 is big amount for me so plz save my money if i paid extra charge for this courier. Consignment no. Is 11142929 plz resolve my issue

Have booked a parcel from malad for kharghar on 22/07/2019 afternoo. I was promised that the parcel will be delivered on 23rd evening.
While i am writing this it is 11:00pm of 25th 2019' thursday, the parcel is not reached as yet
Nandan has been promising me that the delivery boy has left with the parcel, if the boy has left with the parcel, due to shortage of man power he had organised some one from malad to get it delivered to kharghar so whom did the delivery boy delivered the parcel

There is a blame game going on and nandan first passed me the number of irfan siddiqui, than passed me one more number of raju ([protected])

After speaking to irfan siddiqui i realised that nandan has lied to me and he had not sent anybody to kharghar with for the delivery and irfan siddiqui was clueless about the matter

Than finally irfan siddiqui so called the manager promised me that he will get it delivered by 5:00pm, than said 8:00pm but nothing has been been delivered till now i. E 11:00pm of 25th, thursday 2019

To my surprise now nandan and irfan both of them switched off their cell phones

Shop no:2, ramchandra lane, kachpada, malad west mumbai, maharashtra - 400064.
Contact person : +91 [protected] - nandan (Owner)

Shakil ahmed
Mahaveer heritage, b502 sector 35g,
Kharghar,
New mumbai 410210 ([protected])
[protected] - irfan siddiqui (Branch manager - sanpada/khar ghar)

Hi,

At kangra, (Trackon office) many pan cards has been hold of customers. And, no one (Trackon executive) understand the responsibility for inform them that your pan card is at trackon office and collect it. Continuosly, pan cards are receiving there from nsdl. But, trackon executive taking hold up these cards at their office kangra and not informed them. As result, pan holders getting harrassment for their pan card.

So, please look into this matter and manage the team accordingly..

I sent some important documents on 19.7.19 from general service & 20.7.19 from express courier service in 2 different courier packets. No packet reached to destination till evening of 25.7.19, while one out of it was sent from express courier. Tracker id is showing it just 50km away from destination since last 3 days. They are very careless as they are not answering properly. It was necessary to be delivered on time, otherwise it may cause cancellation of admission of a student.

Dear team,

I want to inform u that, I vivek Singh, my courier will bi delivered in jassure office,
Mr.pawan
Mobile no -[protected]
He say I will not delivered at home and collect at office .
I want to courier will bi send in my address shortly


Kindly solve my problem

Live saving drugs was sent to guwahati from paschim vihar, new delhi on 15th. July 2019 with awb no. [protected]. As the medicine was exhausted, the courier company at guwahati, assam was vigorously tried to contact but all the numbers were switched off. Till date the courier not delivered. It is very strange to note that a courier takes 10 days to reach guwahati, the capital city of assam. The company does not have the minimum sense of responsibility. On previous occasion also they did the same, when the courier was send to jorhat, assam. On approaching their vendor at jorhat with great difficulty, they said that they do not have door delivery service available. But the consignment was received by the courier company at delhi for delivery at the given adress. This is a bogus and cheating company (At least operating assam) without having sense of responsibility and reluctant to give service for which consumers are charged.

My urgent courier parcel reached to the courier delivery office but they refuse to deliver the parcel to destination. They said that collect the parcel from the office, given excuse that we have no delivery staff to delivery the parcel before 3 days.

Is it customer duty to collect the parcel from courier office, from customer company take the delivery charges also.

Very bad service

One courier was sent to me from mathura by this company via abw no.[protected] to agra on 17july2019 and on tracking it is reflecting from 5 days out of delivery but not delivered after 5days and no reply to my complaint to them nor i can contact to their contact number it is happening second time it is so worst company. They have not given any response nor they are bothering about it neither they acknowledge.

My parcel was booked on 15 jul 19 for pin code 530005. At 0936 hrs On 18 July 19 parcel was received on Visakhapatnam hub of trackon courier. But they called me at 1145 hrs and told me that ur address is out of delivery location of trackon courier. I requested them to deliver the parcel on my office address with pin code 530012. But they didn't deliver the parcel to my office address also. After doing many times call they pick up the phone and told me that parcel will go to auto nagar branch and I have to collect personally from office.
My complaint is that first courier should not be booked by company for out of delivery location and secondary 530012 (mulagada area, Gajuwaka ) is the main city location of Visakhapatnam. How it is possible that it is also out of delivery location.

I think its a fraud company run by fraud people. I have sent courier from hyderabad to bangalore on 15th july 2019 and they told me it will delivered by 16th july 2019. When i called them on 16th they told as it is not prime so it will take 48 hours. They could have mentioned this ealier. Later on 17 july also it has not delivered. Today is 18th that means it has crossed 60 hours also still don't know when it will be delivered.

Over all zero ⭐ to this company.

A docket vide no [protected] was sent from iiisla hyderabad to my address at arpan lajpatnagat, near lala lajpat rai sr. Sec. School pundag ranchi 834004, my contact no is [protected]. It was not deliver to me. On being inquiry from senders i get docket no. Through which i gathered that it was lying at your pundag branch with comments that not deliver due to clear address and contact no. Kindly note from 13th july i had a conversation with concerned person he stated that he will look the docket and inform me. But he didn't inform when i try to contact he didn't pickup the phone. When i call him with different number, he pick up and assured that he will deliver the docket monday evening. But once again failed to his promise. From yesterday to till today i call him, but he didn't received my call from mobile no [protected] & [protected]. Kindly arrange delivery of my document urgently.

Pls sir my pan card not delivered my home in trackon courier pvt ltd. This delivery boy calls me but not delivered my home delivery calls you collect trackon courier office. Sir pls my pan card delivery my home. I will complent sanjay kumar
Pan card number: bvfpk5340c
Name: sanjay kumar

A month ago i delivered a earphone from panipat to mohali i also pay extra money for fast delivery but my earphone cannot reach to receiver a month has done company do not giving me any update about my product i highly request to you plzz deliver my product or send it back to me it is a vivo orignal earphone white in colour and its price is around 3000 its to expensive for me plzz help me plz find my product

My pan card delivering awb number is[[protected]].
On trackon website says incomplete address (In fact they never call me). But my address is correct and i am always receiving my parcels. Even you can see my address on google.
How can you say that my address is incomplete? Because this address is an international company address

So please kindly check this part of particular awb number and do the fast delivered.

I had booked a courier form trackon couriers pvt. Limited on 14.06.2019 from panchkula to mumbai and it reached on 24.06.2019.
Showed out for delivery from 21.06.2019 but no contact from the company, no local working contact number for the office.
Very poor service as the box was badly damaged and looked like they put extra cellotapes on it just to keep from ripping apart. The complete integrity of the package was compromised. Before and after pictures are attached below.
After paying more than 3000 rupees i would have expected a a much better service overall.
Shamefull state of affairs.
Major changes required or should be shut down, taking customers for ride.