Trackon Couriers Complaints & Reviews

My pan card delivering awb number is[[protected]].
On trackon website says incomplete address (In fact they never call me). But my address is correct and i am always receiving my parcels. Even you can see my address on google.
How can you say that my address is incomplete? Because this address is an international company address

So please kindly check this part of particular awb number and do the fast delivered.

I had booked a courier form trackon couriers pvt. Limited on 14.06.2019 from panchkula to mumbai and it reached on 24.06.2019.
Showed out for delivery from 21.06.2019 but no contact from the company, no local working contact number for the office.
Very poor service as the box was badly damaged and looked like they put extra cellotapes on it just to keep from ripping apart. The complete integrity of the package was compromised. Before and after pictures are attached below.
After paying more than 3000 rupees i would have expected a a much better service overall.
Shamefull state of affairs.
Major changes required or should be shut down, taking customers for ride.

Trackon courier delivery hub refuses to deliver the govt document - pan card at door step and threatened that if i don't collect it from the courier office, they will return the document saying "recipient is unavailable"
When i asked why cant they deliver at door step, the agents reply was - its not a part of their service. Then gave me the excuse saying they will deliver if the address in a max of 3km. When i explained that my address is in 3 km range they said they cant come to my area for just one document.

Tried the trackon courier customer service, one number is not functioning and another number gets connected very rarely. I was lucky to get it connected twice and when i explained them the issue, they said they will make sure that the document will get delivered to me but refused to give me an acknowledgement no and kept me on hold for so long that finally i had hang up the phone after being on hold for 20-30 min. If they cant take complaint and provide a proper service - whats the use of their customer service?

The solution they're telling me please contact the same local hub which refused to deliver.

Please look into the issue and do the needful

This to inform you we have booked a courier via TRACKON COURIERS for Gurgaon from Baddi 173205 on 2nd July 2019 AWB no.[protected], now its been more then 7days, we have not receive the courier yet ., we have been continues calling Trackon Gurgaon, and they do not have any reliable answers
and now they have also stopped picking up our phone calls

My tracking no - [protected]
My mobile number is [protected] i didn't receive my parcel and status shown as delivered with signature...
Your courier man deliver my paid parcel at wrong address without verifying address, i'd proof... I called at trackon courier service centre many times but they didn't respond my call... I request you please deliver my parcel as soon as possible which is of 1850. I already paid for it.. And it's not an small amount

Dear Sir
I have sent a packet to Gurgaon. Packet was not delivered, neither any call had been made to mentioned contact no. & return that packet with status " Address not found". All the courier services are available on the
given address. How can it be possible that address not found.
It is very urgent . Pls do the needful....

My pan card was sent for delivery through consignment no.[protected]. On tracking the status of the consignment it has been shown that the consignment /pan card is delivered with signature on 08/05/2019.
I have till this date not received article/pan card.
I wish to know to whom the pan card is delivered with signature. Please let me know the name of the person to whom the pan card is delivered. Pl sent me pod along with signature of the person to whom pan card is delivered.

I was to receive a courier from allen, kota which was shipped on 18th june from kota but till now not deleived to me by laheriasarai hub of trackon. Since a week they have my courier but still haven't delivered. I am in continuous talk with the hub but they previously they denied of any courier and now after they found my courier since 3 days they are making excuses and still not delivered. Now i am going to pick my courier. Worst courier service. Will never use your courier. 0 stars.[protected]. I request you to kick the officer at laheriasarai hub at benta chowk in bihar from his job. Really lazy and poor delivery. Extremely disappointed.

My pan card delivering AWB number is[protected].
In NSDL portal pan card delivering last date is[protected].
So please kindly check this part of particular AWB number and do the fast delivered.
Delivery person is not there because it will be late this is for the reason to late so it will late .
So I want the pancard delivery fast.

Dear all,

I am surprise that a courier booked (Pan card) awb no.[protected].
Shows the status delivered on 27.06.19 with signature, but the client not received the documents yet. Against this i call on daily 20 times they don't pickup my phone today when pickup ([protected]) a girl speak when i told the problem, she hold my phone after 1.22 seconds a person speak from behind (Koi topi pa de) and the girl say system not working call after 10 minutes (After that i call again and again but they dont reply (All recording for that phone i call in your office of recorded by me, i have no choice for this type of harassment so i go court against your company today is 02.07.19 if my problem solve with in 48 hours that's ok otherwise i go court against you & your company.
If possible then solve my problem as soon as possible

Thanking you

Pan card has been dispatched on 20-jun-2019 by trackon couriers pvt. Ltd vide airway bill no.[protected]. Expected to be delivered by 30-jun-2019.
Abhi tak mila nahi he... Courier staff bahot hi kharab service dete he[protected] pr call karne se koi responce nahi de rahe uper se ulta javab de rahe he ki... Jao jaha complain karni he karo..

Our party send your courier no.[protected] dated 21june, 2019 from rai dist-sonipat (Haryana)
For deepak packaging industies
437 modern apartment sector-15 rohini-delhi-110089. We till today not received the documents. No body from your given contact no. Is replying. We are very fed-up। please inform us immediately what is status of our that document।
Trilok jindal
[protected]

Dear sir we are working in hdfc bank.. Constinously we ask for daily base for coming your delivery guy mr banwari lal and others but they refuse evey day for taking couriar and today the guy come and say abuse and refused to take couriar.
Resolve my problem else i am going to sue trackon company.
Oxford express
It pan: aeppc7154n
Gst no. 08aeppc7154n1zy
Oxford address:365 kamla nehru nagar hansanpura c jaipur jaipur 3020006
Complaint by
Hdfc bank ltd
Vikas sharma
Sukhdevpura tonk road jaipur
Contect :[protected]

It is in reference to the complaint lodged on 25.06.2019, at the trackon website regarding the cheat & fraud, my mother was targetted to, by the employees of trackon courier.
I had used your courier to deliver articles from mumbai to kolkata. Complaint for the same was registered on the official website.
Complaint no: * dated 25th june, 2019 @ 16:24 pm.

Prior to the formal written complaint, i made the call to trackon lokhandwala office, from where this parcel was booked.

Since my mother is a senior citizen, aged around 70 years & having low vision, i ensure to send her courier, often, in order to restrict her to visit market alone for household purchases (Grocery). She's on heavy medication, hence the precaution.

This time parcel contained organic items purchased from multiple places. When she was to open the carton, it was found that 1 carton beared a hole which damaged my grandmother's antique saree, which was gifted to me; it's priceless & hold an emotional value to both me & my mother is is beyond explanation. Another carton was slit open from 1 end & 3 items mentioned above, were found missing/stolen. It was further sealed with trackon cellotape to ensure that the receiver doesn't come to know of the break-open.

Carton was thoroughly packed, end to end, with 2 rounds of brown cellotape, which is self-indicative, that, by no means, it can tear open by itself, unless it is on purpose slit-open. Parcel was professionally tempered by some brilliant thief who stole the goods sent.

I demand the compensation for the theft and an internal inspection by yourself to find the thief behind this steal. I would appreciate your co-operation for nabbing the culprit behind this as such a theft & fraud was so not expected from a reputed courier service like yours.

I am awaiting your revert on the above!

Thankyou!

Since 1week i have not received my parcel. Customer care is not responding & giving worst service. They don't respond & cut the call and just avoid listening to customer. Worst service from trackon couriers will never ever suggest anyone this courier. Trackon courier service is worst and customer care service is of no use because they don't have time to listen customer problem. Going to complain in consumer service for this.

I am sending my document to raipur through trackon courier, indore on dated[protected]. But still courier is undelivered and we unable to track my courier whose docket no. Is [protected]. Its already one month passed but no confirmation getting from courier services. Its an highly important document for company. Kindly help us to get this courier. Please do need full.

I had to receive a courier from delhi. I received a call from the number [protected] saying that if you want your courier to have to come to our office otherwise it will not get delivered to your place. I said that courier is supposed to cone to our place but he said that i will not come do what ever you want. This type of behaviour never experienced, had to send my staff to receive the courier. Worst courier service ever experienced.

One on my relative booked(From Jaipur to Mathura) a consignment(No:[protected]) on 12th June 2019 with my full address and mobile Number but we haven't received that parcel yet.
It has been 10 days but there is no update from this courier company and when I'm trying to reach them they're not attending the calls(Neither their Co. Customer care nor franchisee based in Mathura)

I would suggest to keep away these type of public looter companies.
They don't have any business values and ethics to manage relationship with customers.

On 15th the product is sent from Mumbai and reached 16th to Bangalore. but till date the package is not delivered. and no one picks the call on these following numbers. but these number become busy but when it rings no one pick the call.

[protected],
[protected] (on this customer care number on press of # 1 the call gets disconnecting)

Tried these # also:[protected]/[protected] but no response.

I had one consignment from kanpur to varanasi which was booked on 14th june 2019 on 15th june 2019 reached at varanasi
cause of sunday off it has to get delivered on 17th monday, package was important for me so i visited to that hub were my package was delivered showing on system after tracking .

I meet with front desk person who first tried to find my package but it took almost more then hour which was irritating for me so i tried to talk with there senior who's name was something mr, srivastava after having some word's with him i was shocked cause of his irresponsible reply about his service and way of working,

even i raised complaint on trackon customer care about this issue but it seems useless even they have same mis-guiding habbit, i make call every day but i get only one single reply sir we will shortout today evening .

Consignment id - [protected]
complaint no on trackon is - c704160