Trackon Couriers Complaints & Reviews

My relative from ajmer booked a parcel of sweets and other food items on vide consignment no.[protected], for navi - mumbai, on 1st may and i collected it on 4th from sanpada. Navi mumbai. To my surprise home made dry fruits sweet box and biscuits packet was missing. I have lodged a complain via email to andheri office and my relative at ajmer has lodged complain in writing.
Kindly look into this matter and respond at my email :hingorani. [protected]@gmail.com

Books i ordered from book ganga received at my place on 2nd of may 2019 and yet as of today may of 9th 2019 they haven't been delivered. There are no phone numbers to contact to.
I made over 30+ calls in this days still not a convincing response from courier services. It is quite frustrating.
It's time for book ganga to change their courier services otherwise they are going to loose their loyal customers with such kind of service.
I am very disappointed with such type of service.

Dear team
My pancard has arrived in the name of suchita nigam through trackon courier to bilaspur chhattisgarh but a messege came from trackon courier office that i have to come to office to collect my docs when i have called to the office of bilaspur if you people are not able to deliver the courier then kindly shut down the company

Sapan nigam

Not receiving parcel on time or they didn’t pick call when they pick call, I call continuously for a 2week update my parcel status
Didn’t hear customer problem or cut the phone
Not happy for trackon service
This parcel delay up to 2week
1star I given to that service
Tracking no.[protected]
Sanjeev Mahajan
Mbl no.[protected]
Pincode-145023
Make sure action on that complaint
Sender -Ruchi Mahajan
Mbl no.-[protected]

Above said docket is not yet delivered as confirmed from courier hub they told that above docket is delivered to frenchisee he will deliver the same you soon.
After that we will regular tried on contact no. [protected] of branch and [protected] frenchisee but they could not replied and failed to provide the proper details and behave very ruide

Hi my AWB [protected] has been returned back to your booking branch which was charged for 200₹. I have sent on 23 April 2019. While booking, courier official said that they will deliver it safely by 2-3 days max. And when I asked about the packaging. They told me its good. My induction cooker was packed in original packaging and it recieved totally damaged on 7 May. Earllier they also inspected that its a good packaging and nothing is wrong. But while delivery they mishandled is so badly that it got damaged.When I asked for claim. They denied totally. And told me that nothing can be done for damaged shipment.

Hi i have courier a packet from track on courier zirakpur to noida on 1 of may, with the doct no. Of [protected], but my courier has not delivered till now 6 may. Have raised the issue with coustmor care but they said they don't have any details tht why is courier not delivered and they will enyuire and inform me, but they haven't given me any details even after two days, and there is no tracking details on there website. Please help me with this

Docket no.[protected] pan copy sent from income tax department, cpc bengluru lying with you since 19th april. Till now no delivery has been made or an effort made to contact on the mobile no. Totally irresponsible and dissatisfying answer from the branch. Its poor and shame. Such an important document but no seriousness on your part. Income tax department should be made aware of this negligence so that such important assignments do not get outsourced so such irresponsible organisations.

Your companies delivery boy will come just once to deliver a courier? If someone is busy he’ll will not come again? We are doctors and she was operating a patient should she leave her operation in between to receive a courier?
Leave that also!
The delivery boy ramavtar‭ +[protected]‬ in rohtak center doesn’t know how to talk with consumers! He uses tu tadak language and says do whatever you can! Is this a good courier service? This was our last order from your company! Mind it and we will make sure none of our friend uses your compny!

Hello sir, i have dispatched a courier to hyderabad-500055 on 24th april 2019 but the product is not yet received by the receiver... There is also no update when i tried to track it... I have tried calling the customer care no. And there is no response from there.. It is a very important courier and i need it to be delivered by 1st may or. Problems may arise for me..
.. Please deliver it by 1st may it is a request.. My consignment no. Is [protected]

Hello, we purchased products from allen solly store. Since it required restocking for measurements the products were shipped the next day via track on courier from ghatkopar to mulund. It has been 4 days and we still haven’t seen this shipment. I have tried numerous times to call but the customer service department is extremely frustrating. Today is saturday and the service is closed sunday and monday as well. Which means the product takes a week to cross 10 kms. We have a flight to catch on tuesday night and if this shipment doesn’t reach us we are to lose rs. 4000 worth shipment which i won’t see for another 2 years.

I am sincerely submitting this complaint on behalf of any domestic citizen that doesn’t get the service that this merchant should be providing.

Please do the needful.

Thanks.

Ganesh subbaraman

They are not in business of courier rather they are in business of tampering of consignments and should keep tag of thief with them which will suit this company. From lucknow to pune they took 10-12 days approx to deliver my (1+1) courier and first deliver 1 damaged courier and then ask for more days and second courier was also tampered and damaged intentionally. It was my badluck that i entered into the service of this trackon company and will never suggest anyone in life to get their services from worst company trackon. I dont understand even after so much compaints and worst reviews why no authority is taking any action against them and these type of company is exploiting the customers. What was my senders’s fault? She/he believed a company which is authorised to do delivery services and have license of the same or that he paid a lumpsum amount of ₹1200 for delivery of his handmade gift which took around 1 month to prepare?
I will sue this company to consumer forum whatever the consequences would be.. And those who want to contact -
My facebook [protected]@gmail.com
Frauds/faults of this courier company
1. Late service
2. No upto mark complaint redressal
3. Worst online maintanence
4. Worst staffs and no control over them
5. Bluffing the customers
6. Tampering the consignments in greed of something to steal
7. No follow up of compaint and rules

I am from bhilai (Chhattisgarh) pincode 490001, my complaint is that i book my parcel on 17 the of april aftr that in net it showing that on 19th they forward my parcel to raipur today is 26 nd still i m see on net my parcel is not moving i try to call every where in trackon office headoffice every where but they didn't pickup my phn nd also not answering to me i m so much disappointed to ur facilities my parcel is so so imprtnt plz i beg uh to do something

I shipped a courier on 13th april 2019 from trackon courier sector 17 chandigarh. The courier was shipped to a wrong mail address of himachal pradesh while i stated it clear that the courier should be sent to the right address of chennai. Still after that my courier was shipped to wrong destiation and i had paid 120 rupees at that time for my courier. After i rectified this address error i was told that the shipment would be sent to the right address. After few days i am getting the information that the courier is in chandigarh and had not been shipped yet. When i asked the person from that company he said i have to pay 100 rupees again to ship it to the right address. This is a fraud on customer. And still they have not shipped the courier. As this courier is meant to be sent to thepancard.com office chennai the courier has not been shipped to right address even after 11 days of mail. This matter is a play of theft game on the customer. While the courier company has been playing around with me and my courier. I want to complain about this fraud company and also the refund of extra 100 rupees taken as charge from me. I want full refund and shipment of my courier to the right address.

Very poor service by Trackon. This important item is posted timely to sender which is still under process even after a week deadline is given to be received by receiver. It is posted on 06/04/2019. 16 days passed still not delivered. If this item is lost than trackon has to bear this i.e. the item cost + courier charges to me i.e. 585 + 354 = 939 INR

My name is usha gahlaut. I have applied for a new pan card from nsdl website and it was dispatched on 7 apr 2019, after which i did not received any update. Now when i have checked the status on trackon website, it says that it has been delivered on 12 apr with signature. So, where is pan card while i did not even communicated about it being delivered. It has not reached me. Consgn no.[protected].

I have ordered a headlight set from royal bullet world, karol bagh on 07.04.19 of id [protected].
It was sent from delhi at since 13 days it is not recieved, while it was promised to be delivered within 7days.
When i called the courier department no one picked the phone (Bhubneswar franchise), then afterward a call came from arup-kol, he said that the process is going on and your problem will be shot out and the product will be deileverd by 19.04.19
Still no calls received yet i have called them no one is picking it up, i have been in great trouble

I have ordered 4 bottle's through shipment no.[protected] but in containers box I have found only 3 bottle's & there is whole in container Box. This is clear case of lost of my product. Please let me know if you found my product & take strictly action against the person who has done this.& I want my product Back.

Awb -[protected]

Sir last update was on 16 of april and there is no any updates after that

Courier start from monday and today is friday.

Please do something
I call all the numbers they provide but no one attend the call.
List of numbers on which i called
1. [protected]
2.[protected]
3. [protected]
And many more
The second number pickup by someone and he told me to text on whatsapp but after that he read my message but no answer provided by him.
I request you to resolve my problem asap.
Courier charges ₹200 from delhi to agra.
After taking that too charge no one able to understand the problem.
Very careless staff.

Hi,

Have applied for pan card, so pan card has been dispatched from nsdl dept and as per the tracking no (Awb no[protected] this has been delieverd to their mumbai branch but still it is not delivered to me. Also trying to contact their customer care but every time there call get divert to ivr and then drop my call. Please help me to contact them and get my parcel as soon as possible.

Regards,
Jigar thakker