[Resolved] Trackon Couriers — item showing delivered but not received yet

rohitrizki

from Vadodara, Gujarat

Nov 25, 2019

Address: Vadodara, Gujarat, 390002

Hello there,

I have been chasing up with trackon couriers by registering a complain but no one respond, my pan card is showing as delivered to destination but i have not received it yet. And they are not even bothering to respond to email or on call.

Please help as this is something important. I have attached a screenshot for ref

Regards,
Rohit

+1 photos

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Nov 29, 2019

Complaint marked as Resolved

The worst service I have ever experienced...the customer service was very rude and didn't even know how to speak to the customer...they delayed my delivery and didn't bother to pick up the call...I don't know why PAN team are choosing them as a courier partner...

Trackon Couriers customer support has been notified about the posted complaint.

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Comments

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Nov 29, 2019

Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 3, 2019

We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 5, 2019

As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in