Trackon Couriers — no delivery on destination

Respected Sir Greetings of the momnets This is to bring in your kind attention tha the people of your branch here at Amb Mr. Umesh is not giving the services as required. I Mrs. Anju Bhardwaj working for a pharmaceutical company from Ludhiana Garry Pharma do get samples from the office through your courier services, but Mr. Umesh owner of your branch here- opp. telephone exchange, mubarak pur road Amb, Himachal Pradesh Mobile No. [protected] doesn't give us the services. he straight away refuses for it and says its not his job to deliver the courier and we have to travel all the way from my home town near Bharwain to collect the stuff. It is requested to you please look into the matter personally &seriously so that we get the best of your services.