Trackon Couriers — no parcel received yet received

Address:

Saharanpur, Uttar Pradesh, 247341

I couriered a envelope from (Saharanpur[protected] on 18aug to udhna (Surat[protected] trackon id ([protected]). But there is no status update after delhi airport. When contact to courier again he says at that pincode no trackon service available. Where is my courier? My courier will be delivered or not? My contact no. [protected]
Utkarsh. C.[protected]@gmail.com