Trackon Couriers — pan card undelivered from trackon couriers pvt ltd.

Address: 779, MOTI SINGH NAGAR MARKET,NEAR BUS STAND,JALANDHAR-144001, 144001

Date of incident: 03/08/2019

Full description of incident / complaint details:
Consignment no / awb no :[protected]
Current status of consignment: undelivered
Complaint no. Raised: c837761
Pan card no. Bpvps6513m in my
Name: shweta sarangi was sent by nsdl through trackon couriers pvt ltd. On 31/07/2019 from mumbai and it reached jalandhar where it is supposed to be delivered to my
Home address: 212/3, rose park, near gulab devi hospital road, jalandhar-144008 (Punjab)
On 03/08/2019 at 11:32am. We requested the courier company to deliver the same basis our web tracking. But each day we were refused citing several reasons by courier company as: 1) we have received your document, you come and pick it up from our office, 2) we have not received any such document, 3) contact our pan card dept and phone disconnected, 4) the boy is out and will deliver today or tomorrow, 5) we cannot give guarantee that we will deliver today and at what time, 6) phone calls not being picked / remain unanswered.

We request this company to deliver my pan card at the earliest and they be spared with a warning message to perform their duties honestly for the harassment and torture we incurred from them.