Trackon Couriers — parcel misplacement

Hi,

I submitted a parcel through trackon on 29th of july from chandigarh, which was supposed to be delivered in panipat.

Firstly 3 days afterward someone from trackon called saying no one is present at this address. I asked him to wait for a few days and till that time i tried to contact amazon (As it was a self return). When amazon could not contact seller, i asked him to return it. So that it can come back to me.

After 4 days, i again got a call from another delivery boy from trackon saying he cant find the address. I asked him to return it straight away.

Last update on the website is of 14th of august. After that there is no update on the website. I think they have blocked my numbers.
I tried to reach out to panipat branch where the packet was last received. But they just keep disconnecting the call.
There are 2 people in panipat branch to whom i am calling from last 3 days. And till date they have not returned my calls.

Every time i call customer care and ask them to connect me to their manager.. They say they can not! And now i can even reach out to them as they have blocked my number.

Today is 23 of august when i am writing this here. And till now i can not track it anywhere!!

This is really sad and i am very disappointed. They have misplaced my parcel.