Trackon Couriers Pvt Ltd — consignment not delivered

Address:House No. 5787A, Sector:38 (West), Chandigarh, Punjab, 160036

I booked one packet containing rakhi on 05.08.2019 from sector 38c, chandigarh office of trackon couriers pvt ltd vide con no. [protected] by paying rs. 110. It was meant for delivery at kakinada-eg dist, ap. Packet containing rakhi was not delivered by the courier company till 1200 hrs of 16.08.2019. Rakhi was 15.08.2019. Now festival is behind us and whole purpose of sending rakhi through courier for speedy delivery is defeated. Company is extremely callous and plays with sentiments of people. When i tried to enquire at booking office, staff was not only uncooperative but quite arrogant. Complaint lodged at company’s website vide ref. No. C855731 did not evoke any response even after 36 hours. I am not sure whether it is genuine courier company but public need to be cautious.
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Trackon Couriers customer support has been notified about the posted complaint.
Aug 16, 2019
Updated by Kailash Chandra Kaushik
I booked one packet containing Rakhi on 05.08.2019 from Sector 38C, Chandigarh office of Trackon Couriers Pvt Ltd vide Con no. [protected] by paying Rs. 110.It was meant for delivery at Kakinada-EG Dist, AP.Packet containing Rakhi was not delivered by the courier company till 1200 hrs of 16.08.2019. Rakhi was 15.08.2019.Now festival is behind us and whole purpose of sending Rakhi through courier for speedy delivery is defeated. Company is extremely callous and plays with sentiments of people. When I tried to enquire at booking office, staff was not only uncooperative but quite arrogant. Complaint lodged at company’s website vide ref. no.C855731 did not evoke any response even after 36 hours. I am not sure whether it is genuine courier company but public need to be cautious.
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Comments

Mane date 10/08/2019 KO couriers kiya tha lakin abhi tak nahi mila jo ki mujhe bola tha ki ap ka couriers 2 day to 3 day me send ho jaye ha

I would like to complain that my consigment no.[protected] has not delivered by courier agency and return back to pick up agency.this was pan card and i am facing problem. kindly re-send this cosigment
shivank jain's reply, Aug 8, 2019
i would like to complain that my consigment no.620009239013 has not delivered by courier agency and return back to pick up agency. this was pan card i am facing problem. kindly re send this consigment

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