[Resolved]  Trackon Couriers Pvt. Ltd, Delhi — Misplaced couriered article

Address:

New Delhi, Delhi

On 27 March, an article containing medicines and some documents was given to Student Point -an agent of Trackon couriers in Pitampura, Delhi with Trackon No.[protected] for delivery in Vasant Kung area. When the article did not reach the address, we raised a query with Student Point. They inquired from Trackon Couriers for 4-5 days and everyday a different story I was given to us. I spoke to their rep residing in Rohini - Mr Kaushal & Mr Dewas and now they say article has been stolen/ misplaced. The complaint lodged has a ref. no 613522. All attempts to speak to a responsible person have failed and girls in the call centre put the phone down details are asked. Can I get some help and speak to MD/CEO of the company, how they misplace important documents of customers.