[Resolved]  Tradus — Delivered a different useless clothes

Address:Patna, Bihar

Order Id 13042649_01
Order date 03/05/2014
Delivery date 08/05/2014

I ordered for a wrangler straight fit jeans from tradus. But when it was delivered at my door and I checked it was a narrow slim fit jeans. On the pant's tag a duplicate tag is also sticked for wrong. When I contacted the company Rubicon it was told to return the goods via courier at my own courier expense which is Rs.115/-. I think this is the mistake done by company and I am the sufferer. Hence I request the company to arrange for courier from company side and resolve the issue. My contact No. is [protected]
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Complaint marked as Resolved 
Tradus India customer support has been notified about the posted complaint.
Verified Support
May 10, 2014
Tradus India Customer Care's response
Dear Team, Tradus customer support has already provided the resolutoin to the buyer today.Return procedure has been shared with the buyer via e-mail. Regards, Tradus.com
Complaint comments 

Comments

No any kinds of customer support has been provided resolution by Tradus.com. No return procedure has been provided by Tradus via e-mail. It has been writing false promise.

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