Tradus — Not received order and no resolution of complaint

Address:

Ahmedabad, Gujarat

Hi, I have ordered 4 items from tradus.com, on 14th jan 2014, I have received two out of them and rest two are still awaiting dispatch, they do not have any customer care number one number is there with is electronically answered and doesn't help in any sense. I wrote them many mails and raised many queries but every time I receive the standard reply that my orders are awaiting dispatch and I will be informed about the courier details once seller initiate the dispatch. I have already paid them through my debit card, I would like them to call me on my cell number [protected] and clarify the status of deliveryor refund my money immediately. the order numbers are mentioned below: SubOrder ID: 12028218_01 and SubOrder ID: 12028218_02