Tradus — wrong size & poor quality product

Address:

Kurukshetra, Haryana

Yesterday I received my bacca bucci shoes combo from tradus with Sub-Order ID: 11996654_01 and i am not happy with the order because I order the shoes with size 8 & recieved the shoes with size 7 as shown in attached images . Its my first purchase on tradus.com and I am feeling very bad to shop on tradus.com and seller is cheated with me these shoes are not of mine use because they don't fit into my foots also they are made from cheap kind of plastic material and make sound while walking like cheap kind of product purchase from palika bazaar such kind of products are also available at the cost of 250 to 300 RS per pair mean that both combo cost around 500 RS TO 600 RS and I pay 856 RS for such kind of cheap product I am really unsatisfied from tradus service and money back guaranty I want only the refund of my money I already submit the complaint about this order but till not getting any response from your side everytime I get auto generated mail response first seller send me wrong size product and second it is made up of cheap kind of plastic material make sound while walking, their is no company mark on the soul as shown is attached image no size is mentioned on shoes it is a duplicate product PLS SIR I REQUESTED YOU TO REFUND MY BALANCE NAD TAKE AN ACTION AGAINST THE SELLER