Trai — about postpaid to prepaid /postpaid portability

Address:

Kolhapur, Maharashtra, 416502

The trai 3 month rule of portability is good. But the company (Idea) misuse the rule about postpaid customer. First they call the customer of prepaid who use the number long time and which is used by customer for bank account, insurance and other fixed activities. Then they offer fake schemes with sweet voiced call. After converting customer prepaid to postpaid they aplied other schemes which was not requested by customer. Then customer want to make the connection postpaid to prepaid. But they not pass the request. Because the postpaid costumer is fixed income of company and profited by crediting unknown schemes and request. After frusted customer go to other company by portability. For that customer paid all the bill amount also extra amount for portability period (5 days). Then they use another funda. The company excicuter make romaing call and increase the billing amount so that the company authority to cancel the porting request. So please close the all weak holes and help to customer cheating by company. Please make a stonge rule to avoid cheating of company to costumer.