Trai — Airtel Broadband Bill Plan Change request Account No 12699397 Request id- 41-[protected]

ghanashyam satpathy

Jan 28, 2022

Address:

Airtel Bangalore

Dear Sir,

I live in Bangalore and have Broadband connection from Airtel with following details.
Account No 12699397
[protected]_kk

On 17-Jan-2022 I raised a request for bill plan change (from 2499/- to 999/- plan), and the request details is as below.
request id- 41-[protected]

It seems the request is still pending and many times I checked their customer care, and Appelate team also over phone.
And always I see the response as "request is in progress". Whatever times I tried over email, there is no reply from AIrtel.
I am attaching the chain of emails I sent.

Request your help in this regard so that my request for bill plan change gets expedited sooner.

Thanks

Ghanashyam

[protected] (mobile)
[protected]@yahoo.com

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TRAI customer support has been notified about the posted complaint.

Jan 28, 2022

Updated by ghanashyam satpathy Request your help in this regard to resolve my issue.

Feb 02, 2022

Updated by ghanashyam satpathy Did not see any progress so far to my complaint. Nobody has reached me over phone so far from Airtel. Could you pl follow up on the issue.

Thanks
Ghanashyam