Trai — airtel dth recharge

Address:

Ghaziabad, Uttar Pradesh, 201206

Hum ne apna airtel dth 3 month se recharge nahi karaya tha, mare pass 23 or 24 may 2019 ko airtel ki side se call says hai ki ap 240 rs. Ka recharge karate aur ap ko sabhi chanal mile ge aur apko har month 240/- ka hi recharge karana hai, ye ho usne kaha mare pass recording bhi hai,
Main bar airtel ko complaint bhi ki waha se koi samadhan nhi hua
Please help me this matter

Name - manoj kumar
Airtel i'd - [protected]
My no. - [protected]