Trai — airtel videopind activate

Hi,

I got charged for 180 inr for the service videopind. This videopind service i never activated and airtel customer care saying this is activated through some website. I dont know how it can be activated without my permission. Still i never know what that service. When i asked customer care they are saying its some video service. Really i don't understand but when i google it all i can see videopind is fraud. When i asked customer care is this kind of services are allowed by trai and they replied yes.

Airtel customer care name: apoorva
My mobile number : [protected]

My request to trai. I don't know whether you people approved this or not but airtel is cheating the customer by activating automatically.

This is kind of big fraud and this service charges are mentioned in my bill statement under the sms. They are intentionally hiding their fraud.

I have attached the screen here