| Address: Gautam Buddh Nagar, Uttar Pradesh, 680688 |
I'm a dishtv subscriber since 12 years, located in irinjalakuda, thrissur dt. Kerala, subscription no. [protected] and registered mobile number [protected]. Been in touch with dishtv more than 45 days in apprehension of the new tariff and the status of my existing plan, which is valid till 20th february 2019. I was told that no need to worry about the continuity and the timely help will be served.
15 days back i even registered on the new package - star tv / asianet with add-on 4 kids channels and two infotainment channels - animal planet & national geography wild.
Since yesterday, 10th february 2019, all pay-channels are discontinued. Been contacting dishtv every often for rectifications. Responses are disatisfactory. One customer care executive commented that i will have to wait till 20th february for registration of new package, till then, i will have to contend myself with free channels.
Even today morning since 7.00am, i have visited their website and registered for basic package and add-ons. Result is frustrating.
Please intervene for remedies.
Eladath suseelkumar
TRAI customer support has been notified about the posted complaint.
Feb 11, 2019
Updated by suseelkumar eladath I'm a DISHTV subscriber since 12 years, located in Irinjalakuda, Thrissur Dt. Kerala, subscription No. [protected] and registered mobile number [protected]. Been in touch with DISHTV more than 45 days in apprehension of the new tariff and the status of my existing plan, which is valid till 20th February 2019. I was told that no need to worry about the continuity and the timely help will be served.
15 days back I even registered on the new package - Star TV / Asianet with add-on 4 kids channels and two infotainment channels - Animal Planet & National Geography wild.
Since yesterday, 10th February 2019, all pay-channels are discontinued. Been contacting DishTV every often for rectifications. Responses are disatisfactory. One customer care executive commented that I will have to wait till 20th February for registration of new package, till then, I will have to contend myself with free channels.
Even today morning since 7.00am, I have visited their website and registered for basic package and add-ons. Result is frustrating.
Please intervene for remedies.
Eladath Suseelkuma
Please reconsider channels payment hike. It was affect to middle class people
Even every channels getting more profits from advt then why they need to pay them channels.
You tube videos earning more money from advt not from subscriber.
Kindly take further steps for payment channels