TRAI Complaints & Reviews

I recharge my videocon dth id:[protected] on 9 february 2019 and call to customer care more than 50 times for package selection but no call is connected, also i try through website for package selection but i can't open videocon my dth id. And at the midnight i visit site and finally select package but package is not activated upto today and every day amount is deducted from my account balance without any service provide by videocon dth service...

My airtel dth no [protected]-001.
Air tel forec to recharge me minimum charge rs 165 on 4 th feb. And ask me to choose my pack. But i didnot chooed any pack. Becuse i want to keep basic pack untill i prepare my pack. But air tel dth disconnected my all free services. And asking for more recharge to resume service
Pleaae do needfull action
Firoz ashraf
Mob [protected]
[protected]@gmail.com...

The ncf is too high and the number of channels offered with this ncf is 100.

Please consider the case of a subscriber who wants to watch only the 25 mandatory channels. He still has to pay 153 rs. This is a very huge amount.

Please consider the case of a normal regional channels watcher. Assume that he wants to watch only 10 channels. (Assume that the average of all the channels is 10 rs).

So...

Hi my subscriber id [protected] of tatasky, i have renewed by packs as per the trai guidelines including free channels, i have been trying to reach the customer care and even if i am able to connect, they have no status update on the free channel. And its very painful wait, even to get connected to customer care or get their call back.

When we not getting any additional free paid channels, unless you pay for it. But why are...

My siti cable provider does not allow me to choose the free channels of my choice,
He said you have to select the channels which he wants to give, then where's freedom to choose the channels which are free to air. I want to select 80 channels free to air and 20 pay channels, but my siti cable provider said i have to select his 100 free to air channels then pay channels.
I want to select my channels through trai, please help...

I have videocon d2h connection with multi room connection and my subscription was valid till 10/2/19. For recharging they are not accepting my modified plan. Their website is not allowing to select free channel and web site is getting timed out customer care service is at all not helpful. Now i am not getting any channel on my tv and not getting any assistance from operator. Until & unless they accept my plan i can not recharge also. Please...

I'm a dishtv subscriber since 12 years, located in irinjalakuda, thrissur dt. Kerala, subscription no. [protected] and registered mobile number [protected]. Been in touch with dishtv more than 45 days in apprehension of the new tariff and the status of my existing plan, which is valid till 20th february 2019. I was told that no need to worry about the continuity and the timely help will be served.

15 days back i even registered...

I got connection on 3.6.2018 for non stop 3 year for rs 1279 and again i activated three channels sony ten 1, disny intenaional and flowers tv for the total rs 1080 5.6.2108 for one year total amount paid of rs 2359.
Yesterday i call the customer care to esquire the details for showing they charge rs 190 for one month. Sir dish tv got money for three year why they charging me for every month and they said the charges for pay channels...

Cable operator does not give freedom to customer to select channels they divided the fixed no. Of channels in 6 different categories customer are only select only pack which is selected by cable operator not by consumer. They have minimum 270 pack and maximum 520 pack. That is not affordable for consumer. These companies are charges this pack like eg-den, hathway etc. And dth service providers are charges 18℅gst extra tax. For paying the...

Videocon d2h has completely stopped services from past 3 days and i have sufficient balance nearly 500 rs in my account. I was trying to choose channels based on new trai norm and videocon was not allowing me to save my selection in website. I immediately reported this to videocon customer service and they were reluctant to help me on this and said they have no information on this. Now, they have completely stopped service and their app,...

Dear sir,

I would like to bring this to your notice that, no one from videocond2h user able to select their own basic package and none of the basic package can be able to modify. Videocond2h has not provided the facility to delete or add basic free package and they have not brought the facility to make payment of trai package.

Please look into the issues, as they already blocked many channels and we are a viewer...

I was booked a connection in reliance big tv on 05 mar 18 vide booking id 14504949, (Registered no[protected]) connection installation time was given 30 to 45 days as per the terms and conditions. But till date (11 fab 19) my connection has not installed. I was contacted many time on toll free number, that is given in reliance big tv website but no satisfied reply was given by them. I have deposited my money (Rs 499) and also wasted my time.br...

Sir,

I tried to choose first 100 channels of my own but it is fixed and deactivated by videocon d2h. They have chosen the 100 fta channels but have no option to choose by customer. Please resolve this issue at the earliest.

I tried from 02.02.2019 to choose channels through videocon d2h web site and also by phone but it was of no use. The access to through telephones have block above said date to 11.02.2019....

I am Chirav Chavda from Bhavnagar, Gujarat. We are using Videocon D2h Connection since last 6 years. Now as per TRAI's new rules and regulations regarding Cable TV & D2h Channels service, I have requested Videocon D2h to allow us to watch only those channels which I have subscribed and created on my won pack on their website. I have also sent them email and informed them to please show only those channels which I have made list and sent them....

Dear Sirs,
I request TRAI to investigate & stop Day Light Loot & Robbery by DishTV by charging monthly fee to record any TV show using more expensive Recordable Set Up Box provided by DishTV.
Once any consumer has purchased more expensive Set Up Box to record any TV show already included in his/her package it is up to the consumer to watch the show live or record it to watch the same later at more convenient time.
If...

I am a customer of Videocon d2h. The service Provider is providing 100 Free to Air Channels which includes Bengali, Assamse and many other Regional Language Channel. I am not interested in opting for many of the Regional Language Channels and II want some other Free to Air Channels included in the llist but they have told that you can the 100 Free Channels are Fixed and the consumer cannot alter. This is against the norms.
Please direct...

I am GTPL Cable Consumer, As per new trai rule freedom to choose desired 100 SD Channels within network capacity, The desired channels could be in a-la-cart, FTA or Pay Or bouquet, But GTPL NOT ALLOWED CHOOSE THIS CHANNEL, he has said compalsary all 100 channal FTA, Consumer NOT FREEDEM CHOOSE ANY PAY CHANNAEL WITHIN NCF, Consumer Choose any pay channal extra his TAKE more NCF CHARGES ....

Dear sir

I have complaint regarding videocon d2h login problem we are not able to choose my pack plan because I am unable to login with d2h. I have complaint regarding login problem but they not responding and not reply

cust. Id 89353015

Please solve it as soon as so can I login my account to choose my best pack plan according by trai rules....

Star packages is ₹49 as told by TRAI, but these guys are still taking individual channel charges which is quite costly for normal people and also deceiving the one who are unaware. When I told them these individual charges don't apply anymore, they said GTPL charges this way, nothing to be done. Pincode - 700074, service provider - GTPL KCBPL. So please help us regarding this....

I have taken ala carte channel on my tv and tatasky has charged me almost 5 rs extra per channel... Like colour hd channel is available at rs 19 but they have charged me 23rs saying that trai has asked them to take extra charges for a la carte channel and not only for this one channel for each and every channel tatasky has charged extra and even they take ncf fees as rs 153 rather than taking 130... I hope that trai will solve my problems...