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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 183

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G
Gadadhar Shit
from Ingraj Bazar, West Bengal
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jio voice calling and internet service

Address:Bankura, West Bengal, 722146
Website:www.jio.com

My name is Gadadhar ###, a resident of VILL-BANSHI, Bankura. I am using reliance jio. But for 4 months the connection of jio is very very poor, I contacted the jio CUSTOMER CARE for solutions, but every time they said that the problem will be solved by installing tower. Now the problem is gaining its intensity, calls are automatically dropping, calls are not connecting, I have unlimited internet pack but can't use the internet due to...
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N
Nishit85
from Ahmedabad, Gujarat
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indoor network

Address:Vadodara, Gujarat, 390018

I have jio sim of mobile number [protected] since 5 month i have indoor network problem and 3 time i have complain it in customer care but there is no improvement in the network and now they don't generate complain so please solve my problem my current address where the network problem is b-33, vrundavan society, behind bright school, new vip road, vadodara 390018...
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A
Aashutosh Chaudhari
from Mumbai, Maharashtra
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mnp complaint

Address:Raigad, Maharashtra, 410206

Respected sir,
I am facing issues airtels continuous service calls for telling them for what reason i am porting to other provider. I am getting continuous call from them even after several time i told them that i have network issues. They still call often time. My mobile number is [protected]. The agents tells that this is a system generated calls.
Kindly help....
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S
Samit Patil
from Pune, Maharashtra
Jun 29, 2021
This thread was updated on Jun 29, 2021
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complaint against videocon d2h-your urgent resolution required

Dear trai,

I am a videocon d2h user with customer id[protected]. Since from last 1 & 1/2 month, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

Fresh incident is regarding my recharge of rs. 199.42 for which i should get services for 30 days but they have deducted 2 days for no reason. Again i have complained to their...
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S
sanjib pandit
from Delhi, Delhi
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my personal no is going to be blocked

Address:110067

I got a call from vodafone that my cell no. [protected] will discountine in 24 to 48 hours.

I want to tell you that i am mba & pgdm student i am doing my internship with the outlook and due to some technical issue with the landline i called a customer with my cellphone and someone reported it with spam.
I request you that please undo the done because i am using this number since last 14 years and it is linked with all...
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M
Mohantkr91
from Lucknow, Uttar Pradesh
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idea cellular recovery agents

Address:New Delhi, Delhi, 110043

Hi sir,

I am having to write this email to escalate continuous misconduct of business by idea telecom.

I have escalated my concerns to idea several time but all my emails have been response less.

Idea executives not only calling me every day to pay money on behalf of someone i don’t even know.

Company has completely failed to investigate the matter and all the higher personnels...
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S
sanjeeb paul
from Ernakulam, Kerala
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vodafone - value added services

Address:Bangalore, Karnataka

Dear Sir,
This is to bring under your notice that Vodafone, Karnataka is charging additional money to me and other customer in the name of Value added services.
This is not 1st time they have charged me, every time when ever I raise a complaint to Vodafone Customer care they have refunded the amount.
But it is a pain to check bill and to give a call to Vodafone.
Last month on dated 15th of April I have a similar...
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S
shrisubra
from Chennai, Tamil Nadu
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illegal sms tracker ax-massage

Address:Chennai, Tamil Nadu, 600028
Website:AX-massag

My number blocked for all promotional sms, marketing calls, i am not connected to this message sender.
For handfull gains the message
Sms has been used to track my mobile [protected] airtel
Getting frequent messages from ax-massag, tracking my location
Which may pose life threat. Please block this id from sending messages lattest message 02/05/2018...
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A
afzalthekia
from Mumbai, Maharashtra
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vodafone call drop & network lost problem

Address:Raigad, Maharashtra, 410210
Website:Vodaphone

Dear sir/madam,

With deep regret i would like to bring to your notice that i'm facing call drop and sudden network lost with my current service provider, its now getting from bad to worst, i have lost lost of business and important meetings due to this issue, i have no choice to live with it as my mobile number cannot be changed, if this persist i would sue vodaphone in court and ensure justice is prevailed....
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V
Vijaykumar Garlapati
from Bengaluru, Karnataka
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network problem and poor customer service.

Address:560037

I have been complaining for many months about the vodafone network problem in my area and no one seems to be responding. I have the call record list of my complaints along with numbers of complaints. Please check with that and do the needful to me. For your reference, the complaint numbers are [protected], [protected]. These are the recent complaints and the back end team called me to inform that they will not be able to resolve the complaint...
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N
Nitin Ramineni
from Delhi, Delhi
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disturbing with continuous calls by airtel

Address:Hyderabad, Andhra Pradesh, 500090

I am a customer of a service provider which isnt airtel but customer care/sales people of airtel are consistently calling (Twice a day) for conversion into airtel though i say that i am not interested. I have registered with dnd but they are calling from personal mobile number/office land line numbers. When i was trying to contact airtel/ i am saying airtel people who calls not to call, they are disconnecting call without listening...
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Prafful Agrawal1
from Ashoknagar, Madhya Pradesh
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my net is not working from last 15 day

Address:Jabalpur, Madhya Pradesh, 482001

Sir, i am from jabalpur and my phone no is [protected] and i have taken the connection of bsnl broadband my net is not working from last 15 days and every time i book the complaint from the bsnl side said to me that yr problem will be solved within a 24 hr but from last 15 no one have visit office for a single time and they every time msg me yr problem is solved... I have also talked to there higher authority but they also said ur problem...
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M
madil7100
from Delhi, Delhi
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to unblock my mobile number

Address:110094

Respected sir/mam

This to inform you that i am an airtel user. My mobile number [protected] has been blocked by a person.

I am working in an axis bank. Bank gave me data for calling the person and taking there feedback so i made a call a person he abused me and gave me threat regarding the police complaint and number blocking though i apologized him on behalf of bank but then again he made my mobile number blocked.br...
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A
Anil Sandhu
from Adampur, Punjab
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suspension of service of mob no. 9888090028

Address:Hoshiarpur, Punjab, 146001
Website:www.jio.com

My mobile number was ported to jio 4g from vodafone in feb. 2018. My services were suspended on 29.04.2018 due ot outstanding amount due to vodafone. As per sms from jio, i deposited outstanding amount of rs. 233/ on 30.04.2017 and sent receipt number to jio customer care on 30.04.2018. Service request number sr00000kbhdp from jio was conveyed as intimating that updated shall be sent by 02.05.2018. However, the services are still suspended...
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I
Itsparvez
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting calls in spite registering my no.in dnd

Address:400610
Website:www.vodafone.in

I was a customer of vodafone but due to their bad 4g service, i port my number to idea cellular ltd. Now, i am getting regular calls from vodafone executives though i have been registered in dnd service. One enquiring with one of these executives, it came to my knowledge that vodafone is providing data to these executives for calling purpose. I am literally harassed by these calls and i want to register complaint against vodafone for sharing...
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S
Susantadas_dgp
from Kolkata, West Bengal
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porting request cancelled by idea - 7699995019

Address:Bardhaman, West Bengal, 713217

Received a call from idea cellular stating that my porting request has been cancelled due to non payment of dues. I have requested for porting on 30/04/2018 and payment has been made on 27/04/2018. Another payment of rs 100 is made ona01/05/2018 where as the payment has been made 3 days prior of porting requestqage. I have attached the payment details for your reference.

My mobile no [protected] / [protected]

Thanks...
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B
barkha gupta annu
from Gurgaon, Haryana
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block of my sim

Address:110067

Respected sir/ma'am
This to inform you that i am a vodafone my mobile no is [protected] and today that is on 30/04/18 by no was blocked by person named bhavik soni his contact no is [protected]
I am doing internship in outlook magazine group and my company gave me data for calling the person and taking there feedback for that so i contacted this guy bhavik soni and this person absued me and gave me threat regarding the police...
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A
Alokking91
from Mumbai, Maharashtra
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regarding network & call drop issue in airtel network

Address:201308

Dear sir
i am Alok, i have a Airtel sim so i facing a very slow net speed, Call drop issue so i give compliant much time(last year 9 oct 2017 ref .no .80150657 till 30 April 2018) they said to me we build a new tower in your area but pass away 1 year but not any action by airtel team. So i compliant again but they are said we solve your problem within 3 days but not solve my problem my airtel no is [protected] . During this period...
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R
rauthdeb
from Delhi, Delhi
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my videocon d2h not working for last 15 days.

Address:Kolkata, West Bengal, 700030
Website:videocon d2h

Dear sir,
My customer id is 36571857. I am existing customer of videocon d2h.

Please note that i had registered complaint regarding no signal in my tv which is since last 15 days. I did not receive sms for repairing even that time. After few days, i again called customer care, then i had received sms for repairing of the same on 24th april with complaint no.[protected]. But till date no technician had attended to my...
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S
Sanjay4477
from Mumbai, Maharashtra
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vodafone mobile

Address:Thane, Maharashtra, 421201

Dear team
My number is [protected]
I write so many email to vodafone company about my port request every person give fauls commitment every time
Before i port my number i call to vodafone & confirm my number is eligible for the port they tell me you r eligible then i send request after 7 days i call 4 to 5 for confirmation this time every representative give me fauls commitment they tell me today before 12.00pm your...
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