[Resolved]  Trai — broadband service fault

Address:

Office No. 1, 1st Floor, Lalwani Plazza, S.No. 232, Airport Road, Sakore Nagar, Viman Nagar, Pune – 411014 ph. 020-67616464, Pune, Maharashtra, 411014

Gbps Network Private Limited with the following address is providing broadband service.
Office No. 1, 1st Floor, Lalwani Plazza, S.No. 232, Airport Road, Sakore Nagar, Viman Nagar, Pune – 411014 ph.[protected] [protected]@gbps.net.in (For Home Broadband) [protected]@gbps.net.in (For Enterprise Lease Line & Enterprise Broadband)
being a customer with registered mobile no.[protected] with id: suchetas_kp with the service provider is highly dissatisfied on the service of the company. their network is often low and dead. now for last 5 days the network is dead and on request they are not doing anything to restore the service. their customer care is poor and understaffed because to get a call connected one has to make atleast 10 calls. the executives respond very badly and take make false commitments. for which we are suffering a lot. being a work-from-home employee a lot of pecuniary loss has been incurred that may amount to nearly Rs.1 lakh. along with the mental agony they are giving through their false talks and misleading talks are quite high.
it is requested to please teach the company a lesson and make them to reimburse the amount for the loss incurred due to their fault.