Trai — cable operator is not providing me the selected packages/channels, instead providing me some den suggestive combo package

Address:

Pocket F, New Delhi, Delhi, 110091

As per the trai rules, my cable operator provided me a form to fill up and asked me to mark the channels/packages i want to avail as per my wish.
I filled up the form and handed over the same to my cable operator with the assurance that the cable service would be initiated from march 1st, 2019.
Its been around a week and cable service is not started in my tv. After inquiring this with my cable operator, he told me that i can not get the channels/packages i had mentioned in the form, instead i will have to opt some den suggested combos (Containing several unwanted channels) of worth rs, 472 or 614.

Cable operator's contact: [protected]

I request you to please look into this matter and help me to get the cable channels/packages that only i want.

Thankyou,