Trai — cable operator not accepting recharge

Address:

West Godavari, Andhra Pradesh, 534198

My cable operator not providing to select prefered channels, local cable operator prepared a set packages, they are only giving option to select that packages, cable operator is saying that we dont give that package recharge with full package there is no another option, trai published that we can select individual channels but it is not applying by the cable operator. That minimum package is more than the regular colletion of cable tv. So enough action should be taken for this issue. They are getting huge profits by this method.