Trai — cable provider not allowing users to select packages

Address:

K N Bhatia bldg,Prathna Samaj,New Charni Road,Mumbai, Mumbai City, Maharashtra, 400004

Hi,

My service provider is digi cable. I stay at charni road, mumbai.

I have two set top box connections. I have already provided my channel/bouquet selection list for both stb to my cable provider since last 20 days, however he says he cannot load those in the system and is forcing us to select a package designed by him which is worth rs.444 per month per stb i. E. Rs. 888 per month in total.

I would like to launch a complain against him and would request you to provide me the path of getting the channels of my choice.

Regards..