Trai — cable tv broadcasting in kalarcode area, alappuzha dt, kerala state

Address:

Alappuzha Dt, Kerala state

To
The chairman
Telecom regulatory authority of india (Trai)

Sir

I am residing in kerala state, alappuzha dt, kalarcode, in my home i am (And other 6 families in this surroundings are) having tv cable network connection from the agency named r. N. Network cable service alappuzha dt, mobile # [protected], kerala state.

On 2020 april third week (Lockdown time) the agency staffs came for the monthly collection at that time here we don’t have cable broadcasting. I asked them about this and they replied that den ernakulam, kerala state their main agent disconnected the entire connection because some of the customers are still not given the monthly remuneration. While hearing this i didn’t pay my remuneration and told them that let we have cable at least 15 days in a month. How we will pay in this condition. After that from the agency nobody came to me for the charge. While we facing the cable broadcasting problems for days and days, we tried to contact the agency in their mobile number which they issued to us but they will not response. For the last seven days we don’t have cable connection, we tried to contact them but as usual no response.in my home i am having 3 grand children’s who are studying in 6th, 3rd and in the1st standards are having the online classes. We are having no other option than the cable tv for getting them the classes.

Kindly take necessary needful action for getting us the cable tv broadcasting connection regularly and properly without any more cable broadcasting breakage from this agency. From 2020 march 11th onwards i don’t have any labor or wages, so in this condition i can’t have any other option than pleading for your sympathetic view on me and favourable orders in this matter.

Expecting your kindness and favour.

Thanking you
Ajithkumar p nair
Ajith nivas, kalarcode, alappuzha, kerala state – 688003
Mob - [protected]