| Address: | Hyderbad,Nampally, 500004 |
Dear sir/mam,
I am mallepu kashanna holding postpaid connection with idea its [protected]
As i am using basic postpaid plan 99 rs p. M, at that time they said that not activated internet on my number and also called in aug month asked about either internet is active? Or not active?
Then customer care people told me that its not in active status.
Even when i visited idea showroom reg bill payment in aug, there also they confirmed that its not in active mode.
Now how its activated without my permission and i have been charged 503 rs for internet, as per their confirmation its not active, why this kind of cheating.
Today i made call to customer care then they are telling that charges 503 for internet. And suggesting me to call on 1925 then press to 2 for deactivation,
Why they did not tell me before, who will beare charges503, his executive only has to beare charges for wrong confirmation.
I am using his network and paying rental every month, but why are giving wrong info and cheating us to make money
Requesting you look into this and remove charges and also take my complaint against them to that should not repeat in the future.
Thank you sir/mam
Your faith fully.
Mallepu kashanna.
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