Trai — cheating cable operator

Address:

Shantinagara, Hassan, Hassan, Karnataka, 573201

A person named as Balakrishna, he is cable operator of shantinagara, Hassan, karantaraka-573201.
He is taking money 1500 for new cable connection on January 17, 2020 . But still now he is not giving Cable connection and not returning my money and not receiving my call and also not available in office. Full day no one in office any complaint against cable issues in this area.
Operator name :- balakrishna
Contact no :- [protected]

I will upload the screenshot of he is taking money from me.
Please taking necessary action for him to avoid bad intention against other cable operator and cable connection.
Please