Trai — closure of service of vodafone

Address:713210
Website:NA

I have requested for termination of my vodafone connection [protected] on 18th aug vide request no[protected] and i was informed that no bill will generated further. I had also put a mail to their customer care not to generated any bill as i have submitted closure request. But they have charges rs. 767/- which is rental of the connection. When i mailed them they said it is previous which were not included in bill. Further when i send another mail said that that there is no bill pending from my end. They said that your account closed on 23 rd hence another bill generated and i have to pay the same. As per regularatory they are not suppose to charge any rental when i have already submitted request for closure before the new billing start.
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir / medam
1) [protected] this is airtel to idea no.not port... but this is magrate the othe provided . 7 days going.
** my no. allredy 90 days complet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information