Trai — complain about den cable tv on not providing selected channels

Address:

Mumbai City, Maharashtra, 400706

I have opted for some channels which have not be configured on my cable connection inspite of filling in the selection form 5 times till date starting february. The last form was submitted mid june. We have been trying to followup on this with the cable operator and in return he has be abusive and now not answering calls. We mailed him the list of channels too but there is no response. He was demanded we pay the fee and got abusive when we said we are not paying.in order to cut down the scene we just made the payment. Yet the selected channels have not been restored. I request strict action and refund of the money we paid for the channels we are not interested in. Our channel operator is den channel in nerul navi mumbai. My card id number is[protected]