Trai — complaining about videocon d2h

Address:

at-Kalimela ,po-Kalimela,dist-malkangiri, 764047

My cust id[protected], bijay kumar barik, kalimela, malkanngiri, 764047, sir the agent activate the alacarta channel (Threller acctive-134) on my id giving by wrong information. Where is my before monthly charge 204.00, after activate this chanel my monthly charge is 249.00 something. I give a complaint through cust. Care but steel now my issue not resolved.