Trai — Complaint against JIO

Address:

411011

I am facing serious issues with internet on my jio no [protected].

I raised a complaint against the issue, got to know that there is tower issue and it will take around 90 days to resolve the issue.
My complaint no is sr000009yqq3

I also spoke with the appellate officer to make him understand that customer cannot wait for 90 days for issue resolution. He says it will take minimum of 90 days for resolving issue. Also there is no temporary resolution or workaround to fix this.

Request you to kindly check the issue with jio, poor service. I want my money refunded.

Thanks & regards,
Abhishek chhajed

Email id: [protected]@gmail.com