Trai — complaint against jio giga fiber broadband service

Address:

Okhla New Delhi, New Delhi, Delhi

I herby inform that i applied for a new connection of jio gigafiber on 11/03/19 and deposited rs 4500/- with supporting documents to jio sales representative. Due to some documentation issue the connection was not sanctioned to me.

My jio account particulars are as follows:
Customer id: [protected].
Registered mobile number: [protected]

Connection order number: no000090qg8m

Address: c-212-213,

Lajpat nagar one,

New delhi-110024.

Contact number: [protected]

Alternate contact number: [protected]

But since that day the money for my uninstalled cancelled connection has not been refunded even after multiple reminders to there call centres and email ids. The details of complaints are as under:

30/03/19 sr00000wjtn1

02/04/19 sr00000wlz21

01/06/19 sr00000xccgj1

27/06/19 sr00000xo6go

06/07/19 sr00000xrxu2

10/07/19 sr00000xuana

25/07/19 sr00000y1h9p

As per trai regulations, i am entitled for claim of interest @ 10% with my deposit money from jio giga fiber.

Kindly, take necessary action.

Regards,

Harish kumar kateja

Address: c-212-213,

Lajpat nagar one,

New delhi-110024.

Contact number: [protected]