Trai — complaint against vodafone for suspending the account without notification | |||
This email is in connection with the above-mentioned subject. I am a postpaid customer with vodafone bearing [protected]|67795625 Vodafone number and customer id. I have noticed that the number is inactive and the reason mentioned when called the call center is the number is not in use. Although the payments were made without any delays since last dec 2018 i am in abroad and more overall my banks and adhaar is connected to this number. Without any notification via registered email or sms vodafone has simply suspended my account. In view of the above statement kindly advice the procedure to take it legally. Anticipating your positive response at the earliest. Was this information helpful? | |||
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TRAI customer support has been notified about the posted complaint. | |||
 10 Comments | |||
Comments
I m a asianet digital tv customer i can't get channels 2days .my complaint hasbeen not resolved my id is ca92002004 kerala chengannur cable franchise is attinkara electronics
Reply
Mr Recharge date is 06.12.2018 for one year. But Now service provider was stopped the channel. and change my package automatically from Omni HD to new Omni HD.
As a result we are unable to see the some channels which was already included my old package.
As a result we are unable to see the some channels which was already included my old package.
Recharge but could no see the channels they are not taking the complain videocon d2h id no 62825634
d2h Customer Care's response, Apr 17, 2019
Dear Customer (pkjriya2002),
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
d2h Customer Care's response, May 7, 2019
Dear Customer (pkjriya2002),
We would like to inform you that we have received the recharged amount of Rs. 799/- on 4th April. Moreover, we have sent refresh command, if you are still not able to view the services kindly share the error screenshot at [email protected].
Thanks & regards
We would like to inform you that we have received the recharged amount of Rs. 799/- on 4th April. Moreover, we have sent refresh command, if you are still not able to view the services kindly share the error screenshot at [email protected].
Thanks & regards
Inspute if selecting channels according to new rules.no channels seen.i gave adequate balance..
My Videocon customer I'd is 3682294.
Please solve my problem facing since 15 days..no channels...
It's urgent
Mobile no is [protected]
Facing lots of problem to contact anyone in videocon.customer care no not reachable..
My Videocon customer I'd is 3682294.
Please solve my problem facing since 15 days..no channels...
It's urgent
Mobile no is [protected]
Facing lots of problem to contact anyone in videocon.customer care no not reachable..
Jio internet not working properly, it's very slow.even unable to open one page.
Tatasky i.d. no.[protected]
Prabhat Charan
5:57 PM (12 minutes ago)
to haritn
Rs/-800/- charged for defective set top box.please investigate.
BEING CHARGED RS/-500/- AS SERVICE CHARGES EACH SET TOP BOX, IN ADDITION TO CHANNEL CHARGES AS INFORMED. NOT FAIR
SPECIALLY BY 'TATA' AN INTERNATIONAL BRAND OF GREAT PRESTIGE.
DR. P. CHARAN
Prabhat Charan
5:57 PM (12 minutes ago)
to haritn
Rs/-800/- charged for defective set top box.please investigate.
BEING CHARGED RS/-500/- AS SERVICE CHARGES EACH SET TOP BOX, IN ADDITION TO CHANNEL CHARGES AS INFORMED. NOT FAIR
SPECIALLY BY 'TATA' AN INTERNATIONAL BRAND OF GREAT PRESTIGE.
DR. P. CHARAN
Sir,
i'm using Hathway and paying Rs. 250/- per month for all the channels.
today i've selected only 25 channel and had to pay rs. 320/-.
i did not understand how is it your are helping the consumer.
we have to pay more than Rs. 500/- to watch the channels meet the demads of all the family members.
please something about it.
i'm using Hathway and paying Rs. 250/- per month for all the channels.
today i've selected only 25 channel and had to pay rs. 320/-.
i did not understand how is it your are helping the consumer.
we have to pay more than Rs. 500/- to watch the channels meet the demads of all the family members.
please something about it.
My cable operator rounds off amount for each paid channel after applying 18% GST. I have opted for 25 paid channels & this rounding off increases my monthly bill by around Rs. 20. I asked him to round off to nearest rupee at the total level. He blames the Broadcaster for it. Pl take appropriate actions
Dishtv unable to update my new package as per my request for VC number [protected]. my contact number [protected] please call be in between 5am to 8pm. From last one month issue not resolved.
DishTV Customer Care's response, Apr 17, 2019
DishTV Customer Care's response, Apr 25, 2019
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