Trai — complaint against vodafone no. [protected]

Address:

Kolkata, West Bengal, 711102

I have vodafone post paid connection no. [protected] but due to aberration in bill service was suspended from september 2017 and in the month of october i have paid the full amount and on 06/11/2017 i visited b. B. D. Bag dalhousie store but mr. Dipyen roy refused to make plan change and for which i visited again on 07/11/2017 and was forced to pay rs 10/-in post paid account and rs 85/- as first recharge, but kindly note that as i am a existing customer so the question of first recharge can not arise when i am changing plan from post paid to pre paid, so kindly instruct vodafone to credit the amount rs 10/+rs 85/- by way of talk time in my mobile no. [protected].

Thanks with regards

Asis kumar chatterjee
[protected]