[Resolved] Trai — complaints against aircel services

Marbleye Oxford

from Imphal, Manipur

Address:	East Khasi Hills, Meghalaya, 793004
Website:	Aircel

Whenever i have 150 rupees or above of talk time, aircel forcibly subscribes me with various charged services without my consent.in a month i lose more than 80 rupees on aircel value added services which i don't even know at times. It is my hard earned money and i want to claim all these looted and robbed money. If trai has any regulations towards me and other citizens like me, i request trai to take immediate action and give us relief as per our need. Else i will sue all involved in this matter and keep all under seizure till i get justice.

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Aug 9, 2021

Complaint marked as Resolved

TRAI customer support has been notified about the posted complaint.

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Comments

Sivaramireddy Banala

from Hyderabad, Telangana

I have taken 4G sim yesterday 4.00 pm from idea care center, safilguda, Hyderabad. at that time they said 4G sim will be activated with in half an hour.

after 48 hour it is not activated. i facing problem being a tax consultant and tax filings are pending. due to this disturbance, i am getting huge loss.

please resolve the problem.

Aircel Customer Care

from Mumbai, Maharashtra

Dear marbleye,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

Thanks & Regards
Aircel Social Media Team

Aircel Customer Care

from Mumbai, Maharashtra

Dear marbleye,

We hope your issue has been resolved.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team