Trai — d2h does not allow to choose channels

Address:

Bhayandar, Thane, Maharashtra, 91

D2h is not allowing to choose channels as per customer requirements, they are forcing to use plane made by them and customer care is not responding calls and giving wrong commitment.
Also if we are trying to choose channels from web site as per our requirements then submit or proceed option does not come.
After trying countinuosly after a week i spoke to sweta and ravi from d2h and updated them about my query but it could not be resolved till now.
Two days back i reacharged but not a single channel is working from chosen list.

Kindly help to recover money.