Trai — d2h not correcting pack amount as per trai rules for pack chosen by me
J
Julka
from Mumbai, Maharashtra
Address:
737101
Cust id[protected] of d2h. Selected and created channels pack as per trai rules on 1st feb. On 5th feb i had to call up d2h cust service and get it activated as it was not done. It showed pack amount of 451 with next rech date as 8.3.19 but ftom 6th the pack amount started displaying 571 with no additional channels and due date reduced to 1st mar instead of 8th. Since then have been calling them continuously and emaling but they insist 571 is pack amt whereas as per trai and d2h announced rates the total is 451 with gst. Please help as they are forcing me indirectly to choose higher amt pack and migrate to their suggested higher value pack and not correcting their mistake.
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