[Resolved] Trai — d2h service not start even recharge on day 24 hrs gone

Shailesh wangikar

from Nashik, Maharashtra

Address:

Solapur, Maharashtra, 413304

I Had dish recharge my d2h under customer id 69234114, but yet not start & just call customer care he told our engineer see to settopbox & take compliment about this his charge 200/- to pay him by you
What is situation I had recharge 500/- & fault from d2h .I pay to engineer who serve in 24 hrs Already 24 hrs gone
That is some one want entertainment then first he want to pay not recharge amount but other charges & min 2-3 days wait

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Aug 9, 2021

Complaint marked as Resolved

TRAI customer support has been notified about the posted complaint.

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Shailesh,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Shailesh,

Our team tried to contact you on the given number but unable to reach you. Furthermore, we would request you to share your alternate contact number at [protected]@d2h.com along with the feasible timings, so that the needful can be done.

Thanks & regards