[Resolved]  Trai — d2h videocon - 2 tv connections - not accepting new tariff choose my pack

Address:

1502 Vishwa Prakash Co-op Hsg.Soc.Ltd, Sahakar Nagar Andheri West, Mumbai, Mumbai City, Maharashtra, 400053

On fri, 1 mar 2019 at 18:28, customercare wrote:
Dear subscriber,

Thank you for writing to d2h. We regret the inconvenience caused to you.

We would like to inform you that there is no change in your existing pack and you can enjoy your current pack channels. We will let you through the message once your pack will migrate in new regime.

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

For details of all our products and services you may visit our website www.d2h.com.

We endeavor to provide you with the best tv viewing experience. We value your association and assure you of our commitment to serve you better.

Warm regards,
Vikas
Customer care
D2h

Dear sir,
Since one month you have not been activating my desired channel as
Requested by me thorough your web site & customer care.
Since 20 days customer service has given lame excuse for technical error & no instruction from trai for two mirror connection.

I have two tv connections & if you cannot start two tv, then connect me one tv with new trai's regulation for subscription as per my choice.

If you are not fit to serve our request then you must inform us officially.
I will take up the issue with my lawyer & trai.
Please take immediate action on the matter seriously.

Please do not compel me escalate the caption subject to higher authority.
Thanks
Tapan kumar chandra