Trai — data services not provided by jio telecommunications for last 20 days

Chunduru Ramasomayajulu

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560114
Website:	www.jio.com

Dear sir/madam, i am a jio tele commnications prepaid mobile customer bearing mobile no.+31 [protected] and not getting data services for last 22 days, i register a complaint by calling jio customer care and no action been taken. I would like to pay back the money for period of no service days. Internet is very important for me to monitor my banking and other activities.

I was told to 120 days to resolve this issue, but i have paid for 84 days plan and not able to use data as there is no service by jio.

Please help me in resolving this.

Regards,
Chunduru ramasomayajulu

Was this information helpful?

No (0)

Yes (0)

TRAI customer support has been notified about the posted complaint.

Nov 12, 2018

Updated by Chunduru Ramasomayajulu Dear Sir/Madam, I am a Jio tele commnications prepaid mobile customer bearing mobile no.+91 [protected] and not getting data services for last 22 days, I register a complaint by calling Jio customer care and no action been taken. I would like to pay back the money for period of no service days. Internet is very important for me to monitor my banking and other activities.

I was told to 120 days to resolve this issue, but I have paid for 84 days plan and not able to use data as there is no service by Jio.

Please help me in resolving this.

Regards,
Chunduru Ramasomayajulu