Trai — deactivation of services erroneously activated on my mobile

I am using mtnl dolphine mobile no. [protected] (A/c no[protected] for about last 13-14 years. Now one fun bazar glamouri5 service has been activated on my mobile for last 2 months without any request and rs.5 are being charged on alternate days. No. Of time i send the massage'stop"but it has not stopped till date. I also given telephonic complaint to costmer care, mtnlthrice and they said they have put dnd on my phone and lastly they stated to approachto the body who is sending the massage/activated the service. I am unable to get it deactivated. Please help me by taking necessary action at your end.