[Resolved]  Trai — deducted amount not refunded

Address:Medak, Andhra Pradesh, 502001

Hi Team,

I have raised complaint On 14th December for D2H Signal is not working and next day technician came and one device he installed at the dish and he charged 400 RS including service charges.After one week from this incident 200 RS again deducted from the d2h account. So i have called to Vidieocon d2h customer care they given complaint number[protected] and they told that with in 8 working hours we will refund the amount and till now i.e[protected] amount not refunded and they are saying same answer we will resolve your issue in 8 working hours.

Customer id:[protected]

Kindly look into this and resolve the problem.

Thanks,
Prasad
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Aug 6, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Bhanu,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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