Trai — den website not working. cable operator asking for more money.

Psingh822

from Mumbai, Maharashtra

Address:

Faridabad, Haryana, 121008

Den website or app is not working. I selected my channels on the site of trai channel selector and took printout of my channels. Now my cable operator is saying that den is providing them fixed 100 channels and even they are not able to change the channels as per customer requirement and thus if the customer wants some channel that is out of those channels provided by den then extra addition will be done for ncf. But why should we pay extra for the channels within 100?

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TRAI customer support has been notified about the posted complaint.